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Apply Now Job ID 1332655 Date posted 11/09/2019
Community :KELOWNA
Position Summary

We have an exciting opportunity for a passionate leader to join our team as the Regional Lead, Transformation.

The Regional Lead, Transformation (Range 9) for adults with Complex Medical Conditions and/or Frailty (CMF) Specialized Community Services Programs (SCSPs) is accountable for the regional planning and implementation of CMF SCSPs in Interior Health (IH). Working collaboratively with local operational leaders, regional programs and SCSP project managers, this position will develop, design and lead and support implementation CMF SCSPs that service all local health areas within IH. This position will act as the primary link to the IH Clinical Operations programs and ensures that regional and local SCSP work is aligned with the operational plans/priorities and with Ministry of Health (MOH) policy. This position liaises with the MOH and interprets policy relating to CMF SCSPs.

The Regional Lead is expected to develop and execute a regional plan to implement local CMF SCSPs that are aligned with regional programs, strategies, and goals as well as MOH SCSP, Seniors Specialized Care Transformation (SCCT) and Primary and Community Care Transformation (PCCT) policy and direction. This will be achieved by:

• Keeping pace with changes through scanning the environment for the relevant trends and developments affecting the SSCT portfolio.
• Identifying strategic issues and collaborating with appropriate stakeholders across IH and provincially to assess issues and develop strategic responses relating to CMF SCSPs.
• Working closely with the Clinical Operations leadership teams to both inform and integrate regional strategy and planning into CMF SCSP design and implementation.
• Building and maintaining collaborative alliances within SSCT and across IH to enable the change required to implement CMF SCSPs in IH.
• Monitoring and reporting on CMF SCSP development.
• Possessing working knowledge of CMF services and programs to effectively lead and support CMF SCSP implementation.
• Collating and integrating evidence from within and outside of British Columbia and Canada.
• Developing and recommending budgets for projects; monitors expenditures, variance analysis, and reports; and recommends and implements remedial action as required.
• Working collaboratively with Primary Health Care, Mental Health and Substance Use, Promotion and Prevention, Community Care, Cancer Care, and Aboriginal Health to ensure CMF SCSPs are integrated within the broad system of primary and community care.


1. Leadership

A. Contributes to achieving the SCCT objectives and strategies by leading the planning and implementation of CMF SCSPs. Exercises effective leadership within the SCCT portfolio ensuring CMF SCSPs are integrated with other SCSPs and primary care network (PCN) development.

B. Effectively works with the Clinical Operations to ensure CMF SCSP development is aligned with regional programs, strategies, operations, and service continuum.

C. Maintains effective working relationships across IH sectors including health system planning, strategic information, Information Management and Information Technology (IMIT), capital planning, finance, and other departments that enable the development of CMF SCSPs.

2. Innovation

A. Scans the environment for emerging practice trends, working with administrators, directors, managers, and staff to plan and implement strategies to address identified needs and emerging issues based on best practice standards.

B. Provides leadership for CMF SCSP projects by seeking out and identifying best practices in patient care and ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.

C. Applies change management methodology for CMF SCSP development fostering an environment of innovation and critical thinking.

D. Works with professional practice networks to promote the sharing of knowledge, monitoring of practice trends, and identification of opportunities that promote innovation and partnerships for practice improvement.

E. Evaluates both the process and outcomes of CMF SCSP planning and implementation.

3. Project Management

A. The Regional Lead works in an environment that is often ambiguous and will manage complex projects independently with little supervision. The Regional Lead is required to possess considerable knowledge of the health system and current issues impacting CMF SCSP development.

B. The Regional Lead is required to have a working knowledge of project management, change management, and facilitation skills.

C. Monitors and reports on CMF SCSP development for all areas of IH.

D. Identifies and reports on key results indicators for the development of CMF SCSPs.

4. Liaison

A. Interprets and translates MOH policy and direction related to CMF SCSP development.

B. In collaboration with Clinical Operations, develops IH policy and procedures relating to CMF SCSPs.

C. Represents IH at provincial committees relevant to CMF SCSPs with appropriate communication back to the organization.

5. Other

A. Performs other duties as assigned.


Education, Training and Experience
• Master’s degree in health-related field is required.
• Minimum five years of recent, related experience in the field of community healthcare.
• Experience with adults with complex medical conditions and/or frailty is preferred.

Skills and Abilities
• Comprehensive knowledge of project and change management principles.
• Ability to lead individuals and project teams while maintaining cohesion, motivation, commitment, and effectiveness.
• Ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of IH.
• Ability to plan, develop, implement, manage, and evaluate programs.
• Effective negotiation skills to address the needs of interdisciplinary teams and medical staff.
• Ability to assess, plan, implement, and evaluate at the organization-wide level.
• Ability to utilize research and experiential knowledge to question and create change and innovation.
• Ability to recognize, appreciate, and incorporate differences in work and pursue own professional growth.
• Skills in group facilitation, conflict resolution, and group dynamics.
• Demonstrated analytical problem-solving to develop progressive, creative, and innovative enterprise-wide solutions.
• Ability to make sound decisions, work well under pressure, and meet deadlines in an environment subject to constantly changing priorities.
• Advanced oral and written communication skills, including effective presentation and facilitation skills.
• Ability to manage staff and budgets.
• Knowledge and experience working with healthcare union leadership.
• Attentiveness to organizational politics and tensions.
• Proficient computer skills.
• Physical ability to perform the duties of the position.
Apply Now

Interior Health values diversity and inclusion. Our goal is to cultivate a workforce rich in culture, experience and knowledge to ensure equitable health outcomes for all of the clients we serve. We are welcoming of all populations including our Aboriginal partners throughout the Interior Health Region. We are committed to increasing our Aboriginal representative workforce to build an engaged, culturally diverse organization focused on the goal of providing high quality, sustainable healthcare through an engaged workforce and healthy workplaces. We build inclusive, trusting and respectful relationships through our partnerships. At Interior Health, Every Person Matters.

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