PATIENT AMBASSADOR – CRANBROOK, B.C.Apply Now Job ID 1527117 Date posted 04/07/2021
Facility :F.W. GREEN HOME
Status :PROJECT POSITION PART TIME (0.45 FTE)
Interior Health is committed to supporting the great efforts of our health care professionals due to COVID-19. In preparation for this challenging time, we are seeking Patient Ambassadors throughout the Interior Health region.
F.W. Green Home in Cranbrook is looking for a Project Position Part Time (0.39FTE) Patient Ambassadors to join their team! - if you have graduated from Grade 12, plus one year's recent experience....Apply today!
Reporting to the Manager and in keeping with the COVID-19 Orders of the Provincial Health Officer, the Patient Ambassador's primary role is to greet and engage with all individuals entering the building such as visitors, employees, and contractors, to ensure their attendance at the site is essential and to ensure non-essential visitors understand entrance restrictions. The Patient Ambassador supports the safety of patients and their families, and staff, by communicating information about visitor limits in a thoughtful and informative manner.
This position performs a variety of clerical duties such as:
• Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
• Explains Interior Health entrance restrictions as required and asks self-assessment questions.
• Provides direction to essential patients and the public regarding the locations of various departments and services.
• Follows established communication channels to raise concerns to site leadership.
• Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
• Maintains records on visitor admissions as assigned.
• Performs other related duties as assigned.
Hours of work: Days, evenings - 08:00 to 16:00, 16:00 to 20:00 (29.25 hours biweekly). This is a project position ending on March 31, 2022.
Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others. Apply Today!
Grade 12, one year recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities:
Ability to communicate effectively, both verbally and in writing.
Ability to work effectively with others.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.
*Along with your CV (resume), Please upload All Certificates/Diplomas &/or Transcripts that prove you can meet our Education and Skills & Abilities REQUIREMENT. Certificates/Diplomas/Transcripts must be from an accredited College/University.* **ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.**
We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes. Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor.
Interior Health values diversity and inclusion. Our goal is to cultivate a workforce rich in culture, experience and knowledge to ensure equitable health outcomes for all of the clients we serve. We are welcoming of all populations including our Aboriginal partners throughout the Interior Health Region. We are committed to increasing our Aboriginal representative workforce to build an engaged, culturally diverse organization focused on the goal of providing high quality, sustainable healthcare through an engaged workforce and healthy workplaces. We build inclusive, trusting and respectful relationships through our partnerships. At Interior Health, Every Person Matters.
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