Position Summary

Interior Health is hiring a term-specific, full-time Quality Improvement Consultant who is passionate about making a difference in healthcare. The end date of this position is approximately September 30, 2027, or return of incumbent.

Location: This position offers a flexible work arrangement within Interior Health.

What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP, if previously enrolled within 30 days

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,48 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:
The Quality Improvement Consultant is responsible for providing leadership and expertise in the application of quality improvement principles, practices, and tools in support of clinical program priorities within the Quality and Patient Safety Department across Interior Health. The Consultant promotes the integration and standardization of evidence-based systems and tools as identified, and in alignment with, the QRA Strategic Plan. The Consultant works with the Quality Team to evaluate goals and objectives identified in the Quality work plans.

The Quality Improvement Consultant may also be responsible for participating in serious incident reviews and providing reports and recommendations for action arising out of incident investigation.
As an integral member of the Interior Health Quality and Patient Safety Department, the Consultant collaborates with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results.

What will you work on:
• Provides leadership and expertise to promote a culture of quality improvement.

• Facilitates the integration of quality improvement initiatives that can be monitored and measured using reliable data.

• Collaborates with leaders, physicians, and staff to provide leadership and quality improvement expertise to local community teams in the planning, implementation, and evaluation of quality initiatives designed to improve patient-centered care, service utilization, patient safety, and risk reduction.

• Aligns and integrates improvement efforts with IHA quality service teams, programs, and networks.

• Identifies and assesses site-based quality improvement needs related to the integration of quality improvement methodology, evidence based systems, and tools within everyday work processes.
• Interior Health would like to recognize and acknowledge the traditional, ancestral, and unceded territories of the Dãkelh Dené, Ktunaxa, Nlaka’pamux, Secwépemc, St’át’imc, syilx, and Tŝilhqot’in Nations where we live, learn, collaborate and work together. Quality Improvement Consultant_JDID_800434 Page 2 of 3
• Maintains, monitors, and analyzes quality data and supports the collection of this data.

• Initiates and implements methods of improvement aligned to the Quality Risk/Accreditation strategic plan and priorities.

• Monitors performance indicators across the continuum of care utilizing Quality management principles, concepts, tools, and methods.

• Works with other members of the QRA Department as appropriate to support the implementation and evaluation of the BC Patient Safety Learning System for incident reporting.

• Completes assessment of QI processes, ensures that standards are in place, and advises on changes required (e.g. compliance with Accreditation Canada Standards).

• Provides facilitation, coaching, and support to teams in the development, monitoring, and analysis of key performance indicators in alignment with other levels of reporting in Interior Health.

• Performs a leadership role in the integration of accreditation principles and standards with local initiatives. Coaches and facilitates teams participating in Interior Health programs, networks, and services in accreditation self-assessment, planning, and survey preparation and follow-up.

• Contributes to the development and review of policies and guidelines related to patient safety and the quality of care. Provides expert advice to leaders, as needed.

• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

• Performs other related duties as assigned.


Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications

Education, Training and Experience
• Master’s degree in a health related field.
• Two to five years recent clinical experience in health care services required.
• Educational preparation in quality improvement and patient safety.
• Three years progressive management experience.
• Or an equivalent of education, training, and experience.

Skills and Abilities
• Ability to communicate effectively, both verbally and in writing.
• Demonstrated knowledge of quality improvement principles, methods, and tools.
• Demonstrated leadership skills.
• Demonstrated ability to communicate effectively with others at all levels of the organization.
• Demonstrated skills in facilitation, presentation, and teaching skills.
• Demonstrated ability to develop and maintain effective working relationships with a variety of partners.
• Ability to operate related equipment and proficiency in the use of computer software.
• Must be familiar with quality improvement methods, tools, and software, such as Microsoft Word, SharePoint, Excel, and PowerPoint.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.