Position Summary

Interior Health is looking for an experienced Manager, Collaboration Systems to join our team on a full time Project position that is expected to last until March 31st 2029.


What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance

Salary Range:
The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:

In accordance with the established vision and values of the organization, the Manager, Collaboration Systems (Manager) will identify, plan, and implement technology to support communication and collaboration initiatives within the organization. The Manager is responsible for defining the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health and the Digital Health portfolio. This includes evaluating emerging technologies in an effort to find technology solutions that provide value to the organization.

Typical duties and responsibilities;
- Develops strategies for collaboration and communication-based technologies with both an IH and/or a provincial focus.
- Represents IH in the Digital Health community by liaising with provincial partners, other organizations, software vendors, and on various internal and external committees.
- Participates in provincial governance committees and working groups to develop standards and set direction.
- Provides leadership, direction, and supervision to assigned team members utilizing effective management activities such as coaching, mentoring, skills and leadership development, and performance management, including disciplinary action up to and including termination.
- Manages the activities of the Collaboration Technologies team by performing duties such as:
• Coordination of work activities within the department by establishing work schedules and priorities, assigning tasks, and monitoring performance.
• Maintaining timekeeping/payroll documentation and performing other related duties such as scheduling for relief staff, authorizing overtime, and arranging vacations in accordance with established procedures.
• Hiring staff by reviewing applications, conducting interviews, checking references, and on boarding new staff.
• Evaluating employee performance, determining related training and orientation requirements, and facilitating employee personal and career development.
• Providing direction and coaching to team members to meet organizational needs and expectations.
- Manages the implementation and support of technology applications and systems that support collaboration within the organization with a primary focus on Microsoft 365 (Office, Teams, Exchange, SharePoint, and OneDrive).
- Develops a framework for the ongoing evolution of systems including capacity planning and end user needs analysis and training, ensuring the systems grow to meet the changing needs of the organization.
- Defines and establishes governance models pertaining to ownership, accountability, policies and procedures, end-user support, disaster recovery, and systems development.
- Investigates and defines information seeking strategies in the workplace focusing on the people in the organization and behaviors that are part of their daily routines (social networking).
- Acts as a liaison with members of the assigned areas/departments and vendors to trouble shoot problems, assess priorities, research and evaluate alternatives, and implement recommendations.
- In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

- Performs other related duties as assigned.


Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

Qualifications

Education, Training, and Experience
• Baccalaureate Degree in Computer Science, Communications or Leadership.
• Minimum of 7 years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.
• Or an equivalent combination of post secondary education, training and experience.

Skills and Abilities
• Detailed understanding of the function, process, and integration of information technology in a healthcare environment.
• Demonstrated ability to lead and manage staff and budgets.
• Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve. Demonstrated ability to communicate effectively both verbally and in writing with all levels of staff, Health Authority management, and external parties.
• Demonstrated ability to function effectively in a highly dynamic, fast paced, continually changing environment.
• Ability to utilize research and experiential knowledge to question and create change and innovation.
• Proficiency in systems, software, and processes necessary for the position.
• Physical ability to perform the duties of the position.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.