Position Summary

Who are we looking for:

Are you looking for a new and rewarding leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Contracted Services. The location for the role is Kelowna or Vernon. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance may be provided, apply today to join our amazing organization who was once again named as BC Top Employer for 2026!

Some of the benefits of joining Interior Health:

• An attractive remuneration package
• Excellent career prospects
• Employee & Family Assistance Programs
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• Relocation Allowance may be provided

Salary range for the position is $118,923 - $170,951. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:

The Director, Contracted Services is responsible for the overall development, operation, and direction of Contracted Services for Interior Health (IH). The Director manages the procurement, management, and termination of contracts valued at $400M. The Director is responsible for recommending, developing, and maintaining policies and procedures. The Director is also responsible for providing quality services in a timely, cost-effective manner by planning; directing; coordinating; recruiting; providing management, leadership, and supervision of Contracted Services staff and work.

What will you work on:

• Provides quality services by planning, directing, coordinating, recruiting, and providing leadership and supervision to Contracted Services staff. Terminates staff as required.

• Develops, operates, and directs contracts by working with external contractors, external funders, and other business partners, internal managers, administrators, and staff.

• Provides technical leadership, guidance, and direction on IH-wide and provincial initiatives. Leads and educates other managers on changes in policy.

• Ensures best practices are aligned with IH mission, goals, and objectives.

• Educates, shares information, and persuades managers and external contractors of the benefits of high-quality processes and standardized practices around procurement, contract management, and termination. Negotiates with senior leaders and contractors.

• Represents IHA to other Health Authorities and provincially on procurement and other contracting issues.

• Manages the communications and political considerations around contractor behaviour and sensitive procurements and terminations.

• Works with other Health Authorities and with contractors on standardization of expectations and benchmarking.

• Sets and implements the strategic direction for the Contracted Services portfolio on behalf of the Business Integration and Development Team.

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications

Education, Training, and Experience
• Master’s degree in Business Administration.
• 7 to 10 years’ public sector experience, preferably health care.
• Procurement and/or project management qualifications would be an asset.

Skills and Abilities
• Demonstrated ability to lead, plan, direct, manage, implement, organize, and problem-solve.
• Demonstrated ability to collaborate and lead within a team environment.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others both internal and external to the organization, often in stressful environments.
• Demonstrated ability to function effectively in a highly-dynamic, fast-paced, and continually-changing environment.
• Demonstrated ability to analyze and synthesize information and manage complex issues.
• Demonstrated ability to handle highly confidential and sensitive issues with skill, tact, and diplomacy.
• Self-directed with effective organization, time management, and prioritization skills.
• Demonstrated ability to creatively problem-solve with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
• Advanced skills in Microsoft Office are preferred.
• Ability and willingness to travel.
• Physical ability to perform the duties of the position.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.