Position Summary
Interior Health is hiring a term specific full-time Coordinator Locum and Rural Virtual Support who is passionate about making a difference in healthcare.
This is a term-specific position until approximately September 1, 2027.
Location: This position is flexible within the Interior Health Region.
What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to Municipal Pension Plan
Salary range for the position is $69,218 to $99,501 Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.
How will you create an impact:
The Coordinator, Locum and Rural Virtual Support works closely with the internal and external partners to support locum services at priority sites within Interior Health (IH). This includes collaboration with local medical leadership, provincial locum pool(s), Rural Coordination Centre of BC (RCCbc) Real Time Virtual Support (RTVS) program and Interior Health staff and medical staff to coordinate required activities to support coverage at rural sites or other assigned service areas. Through engagement and consultation with physicians, site operations and medical leaders, this position coordinates and implements processes to support service delivery.
What will you work on:
• Coordinates the required activities with local medical leadership, clinical operations, provincial locum pool(s) through PHSA, and RCCbc to support locum placement and/or stand up RTVS coverage at rural acute care sites, or other sites as assigned.
• Develops a strong understanding of locum and RTVS programs, including policies, processes, and relevant partner to evolve into a subject matter expert.
• Identifies communication opportunities and facilitates the exchange of information to increase collaboration between partners and communities.
• Monitors the function and implementation of locum and RTVS programs in IH and makes recommendations for system and process improvements. Reports any system issues to appropriate departments within IH for improvement.
• As the main point of contact, coordinates locum pool placements and RTVS coverage requests with the PHSA and/or RTVS programs, local physicians, site management, Network leads, and other partners as required. Coordination involves: requesting locum or RTVS physician coverage; requesting back-up in-community physician coverage as required; ensuring all physicians have site privileges and IH systems access; and confirming with site management that staffing levels at the site can accommodate virtual coverage.
• Creates and maintains an orientation and implementation guide for sites that are new to the provincial locum pool or RTVS programs. Working with local site and department managers, orients them to the programs, requirements, expectations, and gathers data required for implementation.
• Creates and maintains a manual of the RTVS Program processes and contact information specific for each site utilizing virtual coverage.
• Creates and maintains a centralized scheduling process to track all locum pool or RTVS program requests and monitor coverage status updates.
• In collaboration with locum pool and/or the RTVS program and IH Credentialing & Privileging department, maintains a current list of locum pool and RTVS physicians, along with their privilege status within IH.
• Schedules Zoom calls for all parties participating in the shift changes and/or consultation sessions using the virtual service. Provides emergency contact information to staff and physicians for any connection or system related issues during shifts.
• Seeks opportunities to support other rural programs as required.
• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Performs other related duties as assigned.
Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!
Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).
Qualifications
Education, Training and Experience
• A two-year post-secondary certificate in office administration or a healthcare-related field with one or more disciplines in Health Care Administration.
• Three (3) to five (5) years of recent, related experience including working with physicians, health care providers and staff, including experience with and understanding of the complexity of the healthcare system and of the operations of the Health Authority. Previous experience working in rural health care programs an asset.
• Or an equivalent combination of education, training, and experience.
Skills and Abilities
• Experience working with physicians, health care providers and support staff.
• Excellent judgment in setting priorities, identifying issues and determining action required when working under pressure and deadlines.
• Experience in implementing change management strategies an asset.
• Excellent communication, interpersonal, and organizational skills.
• Ability to perform multiple tasks, balance priorities, and meet deadlines.
• Ability to work independently and as a member of the team.
• Physical ability to perform the duties of the position.
Comments
Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.