Position Summary

Who are we looking for?

Interior Health is hiring a Network Director, Primary Care.

This senior leadership role offers the opportunity to shape the strategic direction of primary care across a diverse region, working collaboratively with physicians, partners, and provincial leaders to drive innovative, patient focused care.

This position offers a flexible worksite anywhere within the IH region.

Some of the benefits of joining Interior Health:

• An attractive remuneration package
• Excellent career prospects
• Employee & Family Assistance Programs
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• Relocation Allowance may be provided

Salary range for the position is $118,923 to $170,951. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:

The Network Director, Primary Care (Network Director) for Clinical Network is responsible for providing leadership and subject area expertise to ensure effective linkages across the continuum of care. The Network Director determines strategic direction; ensures alignment with both provincial and organizational priorities; and guides the provision of safe, effective, and quality patient-focused care. Using change management processes and principles, the Network Director is responsible for implementation planning (including resource implications), performance measurement and monitoring, and evaluating initiatives set out in the strategic direction. In collaboration with a Program Medical Director, the Network Director sets a vision, communicates priorities, and facilitates consensus among diverse partners, including senior provincial and service area professionals, physicians, Health Authority and Ministry senior leaders, patients/families, and local community officials. Key areas include primary care services provided across Interior Health (IH) including front line managers, physicians, and staff.

Decisions made by the Network Director impact the work of other leaders in IH and provincially. The Network Director provides strategic counsel to senior leaders and, in turn, influences the goals, objectives, policies, service delivery models, and resource allocation within Interior Health (IH) and the province. The Network Director provides leadership to an extensive team of decision-makers and operations leaders across the Health Authority, regionally (e.g., Divisions of Family Practice), and provincially. The Network Director is also responsible for making decisions that impact multiple physicians, Nurse Practitioner, nursing, and allied health providers and partners working within and external to the Health Authority. The Network Director must leverage exceptional relationship-building skills and find innovative ways to communicate and build consensus with diverse groups regarding complex issues.

Working conditions associated with this role require the Network Director to be exceedingly flexible with respect to how, where, and when the work is done. This role requires precision and great attention to detail despite short timelines and rapidly changing priorities. Decisions are made that impact a substantial geographic area, physicians, and staff operating across IH. The role requires the Network Director to be on call, travel, and manage unpredictable work hours and competing demands.

What will you work on:

• Leads a collaborative development process and coordinates the implementation of Health Authority-wide and/or provincial strategic and service delivery plans for the clinical service area based on best practices. This includes researching and developing potential approaches, standards, policies, and work plans; supervising staff; ensuring deliverables are on time/task/budget and aligned with both internal and external (Government) priorities; liaising and building relationships; and working with diverse partners, including regional partners, provincial senior and content area professionals and experts, Health Authority Vice Presidents, Senior Medical Directors and other physician leaders, Senior Leaders within the Vice President portfolios (e.g., Acute Area Directors, Community Directors), operational leaders, and physicians.

• Develops and leads innovative quality improvement initiatives that inform the continuous development of evidence-based, best practice clinical services across the Health Authority. Activities include coordinating the design, implementation, management, and monitoring of electronic surveillance tools.

• Accountable for successfully leading and achieving accreditation designation requirements relative to the clinical services supported by the Network.

• Serves as the Data Steward for data and information related to the Network for the Health Authority.

• Continuously improves, standardizes, eliminates waste, and adds value from the perspective of the patient, the clinician, and the general public.

• Develops and monitors an annual budget that supports the functions of the Network, including monitoring budget performance, planning, and adjusting deliverables to meet projections and annual targets; approving expenditures; and fiscal reporting.

• Responds to individual physician, patient, and public concerns as appropriate on behalf of the organization. Provides information and data to support responses from other senior leaders and ensures appropriate interpretation of the information. Coordinates information gathering from both a site and provincial level to be able to formulate responses within a timely manner.

• Leads the strategic communication planning for the Network to ensure accurate and consistent messaging internal and external to the Health Authority.

• Acts as a liaison, negotiating and building consensus, between provincial, regional, and organizational partners.

• Creates and supports physician working groups as needed. Provides a forum for improved communication between physicians within the Network and administration.

• Leads, coordinates, facilitates, and approves research activities relative to Emergency Services.

• Recruits, hires, implements performance management, disciplines, and terminates (if needed) staff as is required to meet portfolio and organization objectives. Leads the development of educational plans, in-service training, and mentorship to support individual employee professional development and provides talent management and succession planning for the Network.

• Coordinates and supports the role of the primary care Clinical Nurse Specialist(s) for primary care to ensure consistent evidence-based practice across the care continuum. Collaborates with the Professional Practice Office, Network Directors, to build a cross-portfolio clinical practice network.

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations, and implementing required corrective actions.

• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications

Education, Training, and Experience
• A Master’s degree and demonstrated achievement of competence and mastery as a result of extensive experience and/or study in a health-related field or Business Administration.
• Seven (7) to ten (10) years of management experience, including program leadership experience in a complex healthcare environment.

Skills and Abilities
• Ability to leverage exceptional relationship-building skills and find innovative ways to communicate and build consensus with diverse groups regarding complex issues.
• Exceptional relationship building skills and innovative communication and consensus-building skills with varied groups to solve complex issues.
• Ability to communicate through a variety of mediums.
• Ability to work with a diverse group of key partners within and external to IH.
• Precision and great attention to detail in spite of short timelines and rapidly changing priorities.
• Ability to identify and facilitate conflict resolution with diplomacy and political savvy.
• Demonstrated change management implementation skills.
• Demonstrated ability to work within a Matrix management structure.
• Ability to be innovative in finding solutions to complex problems and creating new models of compensation.
• Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings.
• Precision and great attention to detail despite short timelines and rapidly changing priorities.
• Flexibility with respect to how, where, and when work is performed. The position entails unpredictable work hours and competing workload demands.
• A BC Driver’s license. The role requires travel approximately 20 percent of the time.
• Physical ability to perform the duties of the position.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.