Position Summary

Interior Health is looking for an experienced Manager, Acute Systems to join our team on a full time permanent basis.

This position offers a flexible work location from within the Interior Health Region and will require occasional travel to the office in Kelowna when required.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance

Salary Range:
Salary range for the position is $108,147 to $155,461. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:
In accordance with the established vision and values of the organization, the Clinical Informatics Acute and Ambulatory Systems portfolio is responsible for clinical and health information systems throughout Interior Health in the health areas of acute and ambulatory care. As part of the Digital Health management and leadership team, the incumbent will provide management, direction and leadership in clinical and health information systems utilization, enhancement implementations, clinical process reengineering, systems analysis and application support, training, project management and continuous quality improvement of applications. The Manager, Acute Systems, provides advice and counsel to Interior Health senior management and Health Service Area leadership teams concerning the application of computer technology toward implementing standards-based clinical applications.

Typical duties and responsibilities:

• Selects, directs, organizes, evaluates and, when necessary, disciplines subordinate personnel; develops and implements appropriate staff development and retention plans. Determines appropriate staffing levels to provide adequate customer support.

• Develops implements and monitors standards for service and performance; evaluates and effects changes as needed to improve services, simplify workflow, and assure compliance with regulatory requirements.

• Works with Interior Health leadership teams to define operational and strategic information system needs, develop clinical information system project proposals, develop organizational priorities, and resolve complex and/or sensitive issues related to clinical information system activities.

• Develops policies, standards and procedures including project planning, change management, issue management and quality assurance/improvement activities relating to the Acute Systems unit. This includes the review and implementation of new methodologies and operational services.

• Develops tactical plans, goals, and objectives as they relate to clinical and health information systems which support the mission and goals for Interior Health. Promotes and communicates the vision and components of the Digital Health Strategic plan.

• Develops operating and capital budgets for the Acute Systems unit and for clinical and health information systems projects.

• Directs the activities of the Acute Systems unit. Provides leadership and coaching to team members.

• Develops and fosters relationships with key internal and external partners (e.g., Interior Health leadership groups, other health authorities, provincial partners, suppliers).

• Works with software vendors, and other external service providers, to negotiate contract terms and pricing, and resolve complex and/or sensitive service issues.

• Contributes to the financial objectives of Interior Health by identifying cost saving measures, generating revenue, and operating within approved budgets.

• Maintains reports and records, collects statistics and information on workload management, departmental activity, and quality improvements on a scheduled or requested basis.

• Interprets and administers collective agreements covering all bargaining unit employees; investigates and responds to routine and confidential employee issues and participates in grievance investigation and response; attends third party hearings with the representative of the employer.

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

• Performs other related duties as assigned.


Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications

Education, Training, and Experience
• Baccalaureate degree in Computer Science, Health Information Sciences or Business Administration.
• Minimum of seven years of information systems and managerial experience in a complex business environment (preferably healthcare) including responsibility for strategic planning, development, project management and business systems analysis.
• Or an equivalent combination of experience and post-secondary education.

Skills and Abilities
• Talent for leading people with integrity and trust.
• Experience building a team environment.
• Ability to communicate clearly and effectively at all levels of the organization both verbally and in writing.
• Demonstrated ability to foster potential of others by managing, coaching, and developing staff.
• Demonstrated ability to plan, lead, direct, and control multiple projects and project teams in a large complex implementation.
• Possess a thorough knowledge of the Interior Health clinical and business applications and a clear understanding of their importance to the role of IT in a health care environment.
• Demonstrated ability to deliver engaging, informative, well-organized presentations.
• Demonstrated ability to function effectively in a highly dynamic, fast paced, continually changing environment.
• Knowledge of MEDITECH.
• Experience within a large and diverse health care organization an asset.
• Ability to travel.
• Physical ability to perform the duties of the position.

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.