Administrative Assistant/Medical Administrative Assistant

Position Summary

Interior Health is hiring a permanent Full Time Administrative Assistant/Medical Administrative Assistant to join the Nursing Administration team at the Queen Victoria Hospital in Revelstoke, B.C.

This position’s time is split between Administration Assistant duties reporting to the Clinical Operations Manager and Medical Administration Assistant reporting to the Coordinator for Medical Administration.

Who are we looking for?

We are looking for a highly organized and professional Administrative Assistant/Medical Administrative Assistant (AA/MAA) who thrives in a fast-paced, team-oriented environment and demonstrates exceptional attention to detail, discretion, and initiative. The ideal candidate is experienced in providing confidential administrative support to both management and medical staff, with the ability to handle sensitive information and competing priorities with sound judgment and professionalism. The successful candidate excels at coordinating workflow, managing calendars, preparing correspondence and reports, and supporting meetings and events with efficiency and accuracy. Strong communication and interpersonal skills are essential, as this role involves liaising with internal and external contacts, handling inquiries, and maintaining positive working relationships across departments. The successful candidate will be proficient with various computer applications, skilled at creating professional documents and spreadsheets, and capable of supporting project coordination and policy development. The AA/MAA takes pride in maintaining organized systems, ensuring accuracy and confidentiality in all tasks, and contributing to a smooth and effective administrative operation within both the site management team and the Chief of Staff office.

What we offer:

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation (per collective agreement)
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Salary Range:

Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Administrative Assistant/Medical Administrative Assistant works in a team environment to provide confidential administrative support functions for the assigned site management, under the direction of the site Manager. Position also provides confidential administrative support functions for the Chief of Staff office under the direction of the Coordinator, Medical Administration. The Administrative Assistant/Medical Administrative Assistant maintains the integrity and confidentiality of all information and performs routine administrative duties for the management and medical staff at the site(s). Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.

Some Typical Duties and Responsibilities:

1. Discusses inquiries for information with a variety of internal and external contacts in order to obtain and disclose information. Answers routine inquiries and complaints by determining the nature of the issues and provides information directly or through correspondence.

2. Initiates follow-up processes with staff and others. Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Drafts correspondence/ reports as requested. Prepares spreadsheets, graphs, flow charts, and statistics as required.

3. Provides general administrative support by:
• opening and screening daily mail
• acknowledging letters and composing correspondence for signature
• providing supporting information where required
• proofing mailings for spelling, grammar, and clear understanding
• preparing and typing correspondence, memoranda, minutes, confidential reports, and other documents
• responding to administrative requests and inquiries
• protecting the security of confidential information by maintaining private files and typing private correspondence.

4. Provides assistance on projects by collecting data requiring the evaluation and determination of available sources. Assembles and edits reports in an appropriate format. Assists with maintaining the (program, department, etc.) web page.

5. Coordinates meeting schedules and calendars by prioritizing and arranging appointments and canceling and/or rescheduling meetings as required, ensuring that schedules are manageable.

6. Coordinates all administrative logistics for meetings, events, education sessions, workshops, video conferences, and teleconferences including appropriate space, equipment, and materials.

7. Arranges travel and accommodation by booking and confirming flights, vehicles, and hotel reservations

8. Attends and acts as a recorder for confidential meetings such as management meetings and Local Medical Advisory Committee Meetings. Transcribes minutes and distributes accordingly. Follows up on action items as required, prepares agendas, and circulates necessary materials for meetings.

9. Supports the site management and the Chief of Staff in completing the required documentation associated with Human Resources including on staff and change notices, payroll removal forms, payroll queries, and travel reimbursements.

10. Receives, reviews, and coordinates with the Executive Medical Director’s office for sign off on remuneration claims for Rural Continuing Medical Education, call-back claims, and locum expense claims.

11. Performs other related duties as assigned.

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Come and join our team….Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!

Qualifications

Education, Training, and Experience:

• Diploma and graduation from a relevant administrative or business support program.
• Three to five years of experience in an administrative support position, including experience working with various computer software programs.


“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”

Comments

Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.

Competition #:

02294730

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

QUEEN VICTORIA HOSPITAL

Location:

Revelstoke

Department:

QVH NURSING ADMINISTRATION

Reports To:

MANAGER

Close Date:

OPEN UNTIL FILLED

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