Position Summary
Elkford Health Care Centre has an exciting opportunity for a Casual Patient Registration Receptionist to join their team in Elkford, BC!
This position works rotating days, Monday to Friday 08:30 to 16:30.
Days off: Rotating
How will we help you grow?
Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.
What Will You Work On?
The Patient Registration Receptionist performs a variety of clerical duties such as admission/discharge functions of outpatients, booking outpatient appointments, receiving visitors, telephone answering, typing, photocopying, cashier functions and maintaining supplies.
• Performs duties such as answering the telephone, directing calls, and responding to inquiries of a general nature. Receives, opens, and re-directs incoming mail in accordance with established procedures.
• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility. Explains admission form, eligibility policies, and obtains signatures on forms as required. Distributes admission information to appropriate Departments.
• Books outpatient appointments for departments such as diagnostic imaging and the Vision Center. Processes laboratory requisitions for specimens in accordance with established procedures. Prepares by pre-registering patients for clinical outpatient services.
• Pulls and assembles charts, files loose forms and reports for outpatients. Locates missing charts.
• Provides information by telephone or correspondence to sources such as WCB, ICBC, and physicians. Types correspondence, photocopies reports, sorts and files materials as necessary.
• Receives payments for a variety of patient bills and sundry accounts; records payments in cash journals and/or summary sheets and issues change and receipts.
• Balances cash daily against receipts and prepares bank deposits and cash reports; balances cash journals and/or summary sheets. Prepares computerized deposit listings.
• Prepares journal entry for cash receipts total, balances the total of bank deposits and enters into the General Ledger system.
• Posts billing information such as charges for patient and medical agency accounts by transferring information into appropriate computerized records. Provides information on outpatient charges as required.
• Updates spreadsheets and completes and forwards forms in accordance with established procedures. Assists with the input of approved general journal entries as directed.
• Orders, receives and stores stationery and supplies according to established procedures through the Materials Management department. Reports inoperable, unsafe or damaged equipment in accordance with established procedures. Forwards documents such as invoices, receiving reports, packing slips and purchase orders to Kelowna Accounts Payable.
• Operates electronic equipment such as photocopier, faxes. Maintains equipment such as toner replacement and minor problems as described in the owner’s manual. Logs equipment problems and communicates problems to the respective vendor or the information technology department by calling the appropriate number.
• Participates in continuous quality improvement activities by performing duties such as providing input/feedback to the Manager (or designate) on work procedures and opportunities for process improvement.
• Assists with orienting new staff by performing duties such as demonstrating work procedures and demonstrating use of equipment.
• Performs other related duties as assigned.
What should your application include?
• A 5-minute typing test (50+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• Your Resume outlining one year recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).
Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!
Qualifications
Education, Training and Experience:
Grade 12, plus one year’s recent, related experience or an equivalent combination of education, training and experience.
Ability to keyboard at 50 wpm
Comments
Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups.