Position Summary

Interior Health is looking for a Telecommunications Technician II to join the team on a full time permanent basis from our Kelowna location.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Employer paid insurance premiums
-Extended health & dental coverage
-potential Municipal Pension Plan
-Work-life balance

About the job:
In accordance with established vision and values of the organization, the Telecommunications Technician II installs, troubleshoots, repairs, and maintains telecommunications equipment throughout Interior Health. Diagnoses telecommunications problems and formulates solutions. Configures and tests hardware and software. Gathers and analyzes user requirements to develop solutions. Prepares work plans for implementation of telecommunications hardware and software and completes work orders.

Typical duties and responsibilities;
• Configures, tests, installs, maintains, moves, changes, and removes telecommunications equipment, services, and software.
• Develops and maintains documentation related to the design, configuration, support and testing of telecommunications equipment, software, and systems.
• Analyzes and diagnoses telecommunications problems and formulates solutions. Implements programs to monitor system performance and recommends enhancements to accommodate current and future telecommunications requirements.
• Gathers user requirements, performs analysis to determine needs, prepares work plans for implementation of telecommunications hardware and software and completes work orders
• Determines requirements and methodology for installing telecommunications services, including suitability and appropriateness.
• Acts as liaison with telecommunications partners to help make telecommunications systems reliable and ensure that telecommunications issues are resolved in a timely and cost effective manner.
• Develops and maintains procedures related to the design, configuration and support of telecommunications equipment, software, and systems.
• Maintains database of telecommunications equipment, services, and system components and configurations.
• Assigns work tasks to designated staff and provides related training and orientation.
• As a member of the team, consults and participates in the specification planning, design and installation of data and telecommunications cable plants in the Region.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience:
Grade 12, graduation from a recognized two year technology diploma program plus three years’ recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
 Ability to type.
 Ability to communicate effectively both verbally and in writing.
 Ability to deal with others effectively.
 Physical ability to carry out the duties of the position.
 Ability to organize work.
 Ability to operate related equipment.

Comments

Interior Health now offers assistance from an Indigenous Employment Advisor. If you self-identify as Indigenous (First Nations, Métis or Inuit) and if you would like assistance with the application process and/or career exploration, send your question(s) via email to IndigenousEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First Nations, Métis, or Inuit within cover letters and/or resumes.