Transformation Lead

Position Summary

Interior Health is hiring a term-specific full-time Transformation Lead who is enthusiastic about making a difference in healthcare. The location of this role is flexible within the South Okanagan region and has the end date of approximately January 2025.

What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Medical Service Plan
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP, if previously enrolled within 30 days

Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the position:
In accordance with the established vision and values of the organization and reporting to the Director, Primary Care, the Transformation Lead provides direct support to the Collaborative Services Committee (CSC) Interior Health (IH) Co-Chairs and the local action teams and is responsible for project coordination, change management, and quality improvement for the CSCs and their working groups/local action teams.

The Transformation Lead supports the development and implementation of Primary and Community Care mandates and strategies as well as ongoing quality improvement initiatives to ensure sustainable improvement and measured success. The Transformation Lead supports the CSC Co-Chairs and local action teams/steering commitees by building awareness and understanding of the vision of Primary and Community Care and how transformative/transactional change evolves and is implemented at the local level leading to successful transformation. The Transformation Lead seeks to ensure that effective regional solutions are collaboratively co-created, delivered, and evaluated and aligned with regional vision.

In close consultation with IH Primary Care and Community leadership, the Transformation Lead designs, executes, and facilitates utilization of collaborative approaches with internal teams and cross-sectorial representatives to achieve strategic objectives. The Transformation Lead provides leadership in knowledge translation of best practice to establish and enhance productive working relationships among partners and to create a culture of continuous quality improvement within the context of large-scale change. The Transformation Lead supports project management by participating in collaborative planning, implementation, and timely monitoring in order to course-correct and successfully meet the deliverables of working groups and teams.

Typical duties and responsibilities:

• Creates a strong foundation for innovation, commitment, and ownership among partners to move Ministry of Health, IH, GPSC, and Division of Family Practice initiatives forward utilizing a collaborative engagement process keeping both the spirit of the CSC terms of reference and the International Association of Public Participation (IAP2) model in the forefront.

• Takes a leadership role in change management, project planning, implementation support, and creative problem-solving to support the success of quality improvement initiatives as the local work evolves.

• Leads and supports the successful implementation and sustainment of improvement initiatives through the cultivation of engagement (International Association of Public Participation) and design/ prepare/facilitate processes to achieve objectives.

• Leads team development within interdisciplinary groups by promoting clear, consistent communication and clarity regarding roles/responsibilities and acting as a resource for the development of interprofessional team based care

• Sources relevant information to promote the development and execution of the PCN and SCSP planning at the local level

• Identifies and fosters potential opportunities for integration through the utilization of Engagement and Quality Improvement tools (i.e. process maps, patient journey maps, and focus groups).

• Generates and maintains required documents in order to guide and measure progress throughout projects including reports, recommendations, strategic/priority plans, project/action plans such as the PCN Expression of Interest, PCN service plan templates, information sharing agreements where necessary, communication plans and tools, and model of improvement processes.

• Serves as a central IH contact/resource person for CSC and local action team initiatives, providing linkage between CSCs and IH.

• Advocates for patient engagement within improvement initiatives, provides orientation and ongoing support to patient partners, and maintains a close working relationship with Patients as Partners/ Patient Voices Network.

• Promotes knowledge exchange between/with other CSCs working groups, steering committees and provincial colleagues.

• Participates in the evaluation of identified programs and services by supporting data collection for development of indicators in collaboration with the Evaluation team and Primary Care leadership.

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

• Performs other related duties as assigned.


Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Education, Training, and Experience
• A Bachelor’s degree in a health related field is required
• A minimum of three years of experience working in a health-related field and a collaborative, team-based environment.
• Recent experience in Primary Care or Primary Care Networks

Skills and Abilities
• Change management, Quality Improvement, IAP2, team development, and project management skills.
• Advanced oral and written communication skills, including effective presentation and facilitation skills.
• A current valid BC Driver’s License.
• Physical ability to perform the duties of the position


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Indigenous Employment Advisor. If you self-identify as Indigenous (First Nations, Métis or Inuit) and if you would like assistance with the application process and/or career exploration, send your question(s) via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First Nations, Métis, or Inuit within cover letters and/or resumes.

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Close Date:

JUNE 20, 2024

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