Freedom of Information Analyst

Position Summary

Interior Health is hiring a permanent full-time Freedom of Information Analyst. This position is flexible within British Columbia.

What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Medical Service Plan
• Employer paid insurance premiums
• Extended Health & Dental coverage
• May be eligible to contribute to MPP
• Work-life balance

Salary range for the position is $67,861 to $97,550. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:
The Freedom of Information (FOI) Analyst works within a team environment and supports processing services within the scope of operations for the Interior Health (IH) FOI Office. Collaborating with multiple internal and external partners, the FOI Analyst coordinates the ongoing development of comprehensive tools and processes to support compliance to requests made under British Columbia’s Freedom of Information and Protection of Privacy Act (FIPPA). This also includes development, implementation, and maintenance of FOI systems and repositories/inventories as required.

The FOI Analyst is instrumental in supporting requests for corporate records and internal/external consultations. The FOI Analyst also compiles data from a variety of sources and generates reports to help identify key themes and trends.

This role works within a team environment which operates within a complex, dynamic environment which serves communities across IH.

In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

What will you work on:
1. Works collaboratively with FOI team members to support and maintain the business processes necessary for Interior Health to comply with all relevant legislative requirements by:
• Coordinating the FOI intake process including, but not limited to requests by email, physical mail, phone calls, and/or other future technology.
• Locating and requesting records from record holders within Interior Health program areas.
• Assisting with the consultation process including, but not limited to fee assessments and third party consultations.
• Preparing letters at the request and guidance of FOI team members and releasing finalized records.
• Assisting FOI team members including Manager, Information Privacy and FOI through Office of the Information & Privacy Commissioner for B.C. (OIPC) appeals.
• Working collaboratively with internal colleagues and other interested parties.
2. Assists FOI team members in the development and delivery of FIPPA education, corporate wide awareness campaigns, and training materials to IH staff.
3. Identifies best practices and supports improvements to FOI business processes, workflows, standard operating procedures.
4. Maintain and monitors the FOI tracking system and preparing reports that identify key themes and trends.
5. Assist in the coordination of other assigned FOI-related projects by ensuring timelines and deliverables are met; and evaluating outcomes.
6. Acts as a liaison with all employees and medical staff across Interior Health as well as external partners to support and promote transparent and accountable access processes to information.
7. Maintains awareness of FOI trends and issues and acts as a role model for continuous learning through methods such as literature review; contact with peers at other organizations; and attendance at seminars, workshops, conferences, and education programs.
8. Further maintains awareness with orders from the OIPC and informs FOI team members of any insight or assessment from the orders.
9. Supports the Manager, Information Privacy and FOI with orientation of new staff and arranges identified training.
10. Performs other related duties, FOI projects, and/or initatives as required.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications

Education, Training and Experience
• Graduation from a recognized degree or diploma program in Health Information Science, Health Administration or another related discipline (e.g. law, business).
• Three (3) years of recent, related experience.
• Completion of an Information Access and/or Protection of Privacy program, such as certification as a Certified Information Privacy Professional/Canada (CIPP/C) or other program (i.e. CIPT, CIPM, or CAPPA) is an asset.
• Healthcare experience will be highly regarded.
• Or and equivalent combination of education, training, and experience.

Skills and Abilities
• Good knowledge of B.C. and other provincial and federal freedom of information legislation and requirements.
• Demonstrated written and verbal communication skills across multiple levels of a large complex organization from senior leadership to front line operational staff.
• Advanced analytical and problem-solving skills.
• Demonstrated project management abilities.
• Demonstrated ability to plan, implement, organize, and problem-solve in a constantly changing healthcare environment.
• Demonstrated ability to develop, implement, and deliver education and training programs, including on-going information disclosure campaign initiatives.
• Demonstrated ability to work as part of a team including successful application of collaborative approaches to problem solving and workload.
• Good knowledge of record keeping practices and basic understanding of operational practices across the spectrum of services provided by Interior Health.
• Strong administrative skills including knowledge of Microsoft office suite business applications, electronic information systems and information management processes.
• Ability to deal with others effectively; to interact with tact and diplomacy within a team environment and with staff at all levels within the organization.
• Ability to remain organized and on task while handling multiple priorities.
• Demonstrated ability to exercise initiative, as well as ability to work unsupervised and independently to manage projects and meet competing deadlines.
• Ability to travel.
• Physical ability to perform the duties of the position.

Comments

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

Competition #:

02017479

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

KELOWNA CHSC

Location:

Kelowna

Department:

IH INFO PRIVACY & FOI

Reports To:

MANAGER, INFORMATION PRIVACY AND FOI

Close Date:

APRIL 14, 2024

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