Position Summary

Interior Health is looking for an experienced Biomedical Engineering Technologist – Informatics Consultant to join our team on a full time permanent basis out of our Kelowna location.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance

About the job:
In accordance with established vision and values of the organization, the Biomedical Engineering Technologist – Informatics Consultant is part of an integrated team, which provides a full range of biomedical engineering services in support of the safe, efficient and effective utilization of biomedical engineering technology. Oversees assigned biomedical engineering projects intended to improve existing care delivery systems, servicing, capital equipment planning, incident reporting, and asset management. Duties include providing technical and lead support at an advanced administrative level, developing policies and procedures, business management processes, and staff training necessary for the successful completion of projects, and evaluating projects upon completion. Provides advanced technical expert advice and consultation to Biomedical Engineering Technologists (BMETs) and other staff on all issues related to Computerized Maintenance Management System (CMMS) projects and regarding biomedical engineering information technology initiatives, and analyzes, diagnoses and resolves problems. Identifies, plans, evaluates, troubleshoots, and implements biomedical engineering information technology upgrades, replacements, and modification changes. Plans, develops, recommends, and implements disaster recovery, alarm and hazard alert issues/solutions, servicing and security protocols and documents and oversees the development, installation and implementation of new and/or upgraded biomedical engineering information technology. Develops, coordinates and delivers in-service presentations and/or training. As required, performs a full range of biomedical engineering technologist duties for a wide variety of biomedical and electronic equipment, devices and ancillary products used for patient diagnosis and treatment.

Typical duties and responsibilities:
• Coordinates, leads and monitors the implementation of assigned biomedical engineering projects. Ensures successful and coordinated completion of project components by methods such as executing project plan according to project methodologies, facilitating consensus with stakeholders as needed, overseeing assigned staff and project resources, tracking project progress, monitoring and reporting on the status of projects, and making recommendations regarding project scope changes. Maintains ongoing support for assigned projects from user groups and other stakeholders. Works to remove barriers to successful completion of projects with emphasis on resolving issues and facilitating collaborative relationships by ensuring effective communication and reporting channels are in place.
• Develops new policies and procedures, and business management processes associated with the implementation of projects by investigating the feasibility of alternatives, making recommendations and preparing initial drafts for approval. Evaluates project outcomes by monitoring policy and business change implementation, seeking feedback from user groups, maintaining communication with concerned parties through to resolution, and making recommendations for future project changes. Receives, investigates and resolves issues arising from user group feedback.
• Liaises with Information Management and Information Technology (IMIT) staff as necessary to ensure effective communication on issues and participates in joint initiatives. Provides expert technical advice to BMETs and other staff related to new and/or upgraded biomedical engineering information technology. Coordinate work for password changes on existing devices, create new passwords, create entries for each model in password management platform. Troubleshoots, analyzes, diagnoses, resolves problems, and liaises with vendors. Plans and implements upgrades and replacements, and develops, recommends, implements, manages and maintains disaster recovery, servicing and security protocols and documentation.
• Working with users and groups, develops, recommends, implements and evaluates information technology in relation to CMMS projects and biomedical engineering information technology based on the goals and objectives of the Biomedical Engineering Department. Ensures development as a provincial Cybersecurity Alert handler. Ensures development, editing, maintenance and management of users and groups, dashboards, forms, mobility, reports and, relevant documentation such as IP addresses, server and switch information, topologies, patch and version numbers, and contract information are adequate and current, and makes recommendations to the Manager (or designate).
• Participates in the selection and evaluation of asset discovery tools, password management, and cybersecurity tools. Document different requests from Clinical, Biomedical Technologists and develop supporting documentation.
• Oversees the development, installation and implementation of new and/or upgraded information technology based systems for biomedical engineering technology within Interior Health (IH). Ensures protocols are developed and executed. Troubleshoots problems, provides expertise to staff during installation, and ensures that staff follow established protocols throughout and/or after implementation.
• Documents activities and maintains complete and accurate records by methods such as preparing service files on existing and/or new equipment, maintaining detailed records on equipment service histories, recording all demand and preventative maintenance on equipment, and tracking warranty programs. Informs clinical staff on the status of their medical equipment inventory and prepares preventative maintenance, performance assurance and operating procedures and schedules.
• Provides orientation in determining default IT configuration for new models. Familiar with different password configurations such as HIPPA compliance. Identifies user and patient needs, reviews and evaluates technical material, compiles information such as appropriate equipment practices, writes technical procedures for the operation of equipment, devices and ancillary products in the clinical environment, preparing appropriate training materials, demonstrating procedures on the use of the equipment and software to ensure optimal performance and safety, and provides related information/advice as required.
• Provides orientation to BMETs and students by demonstrating technical procedures, usage of equipment, and interpretation of inspection tests, monitoring progress, and ensuring policies and procedures are respected; provides input to the Supervisor or designated personnel as requested on individual's progress in achieving established standards of practice. Knowledge of patch management to scope all medical devices, this includes track and monitor patch levels by monitoring vendor websites for patch releases
• Participates in a variety of risk management and quality improvement activities to enhance and ensure the safety of patients and staff by methods such as responding to incidents involving medical technology, inspecting the equipment involved, collecting information and documenting all aspects of the investigation, and providing input into the development and implementation of recommendations to prevent the recurrence of such incidents. Identifies hazards and submits hazard reports as required when deficiencies are observed. Regularly audits system performance for data consistency, completeness, and accuracy including developing, executing and reviewing audit reports, and taking appropriate steps to correct and improve the data. Regularly audits the vendor to ensure the data is adequately backed up.
• Researches and provides input into the modification, redesign and/or development of biomedical devices and technology in order to improve the quality of service and patient care and/or to reduce costs.
• As assigned/directed represents IH on issues related to biomedical engineering information technology initiatives and activities. Participates in the development of related CMMS and biomedical engineering information technology specifications by methods such as attending meetings, providing technical expert advice, collaborating with designated staff, and ensuring standards are in accordance with IH and industry information technology standards.
• As assigned/directed represents the Biomedical Engineering Department at system user groups, interdisciplinary groups and hospital information meetings, and participates in group discussions.
• Maintains an understanding of clinical procedures and practices involving medical devices and related technology. Keeps abreast of changing technologies and procedures by participating in professional development activities, reviewing journals and literature, and attending training courses and seminars. Interacts with vendors, manufacturers and regulatory agencies on technology related issues. Works with the vendor on all issues related to the CMMS and biomedical engineering information technology initiatives.
• As assigned/directed performs a full range of biomedical engineering technologist and Risk and Quality consultant duties for a wide variety of biomedical and electronic equipment, devices and ancillary products used for patient diagnosis and treatment.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience:
Graduate of a recognized program in Biomedical Engineering Technology Program and five (5) years recent, related experience such as system administration with emphasis on network segmentation, device patching, plus additional technical training on information technology specific to biomedical engineering equipment; or an equivalent combination of education, training and experience.

Eligibility for membership in Applied Science Technologists and Technicians of B.C. required.
Valid Class 5 B.C. Driver's License required.
Skills and Abilities:
Teaching: Ability to teach clients and others both one-on-one and in groups.
Knowledge Integration: Integrates best practice and current research evidence to support professional practice decisions and actions.
Communication: Demonstrated ability to communicate effectively with clients, families, the public, medical staff and the members of the interdisciplinary team using, oral written and computer communication means. Demonstrated ability to effectively resolve conflict.
Critical Thinking: Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve and make decisions effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.
Management: Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interdisciplinary team, supervises responsibilities of others, and collaborates across disciplines.
Leadership: Promotes staff morale, engagement, and risk-taking. Demonstrates creative planning for change and innovations, implementation of IH policies or other protocols, and ongoing professional development of self and others.
Teamwork: Demonstrated ability to foster teamwork and a commitment to excellence in the provision of client care.
Equipment: Demonstrated computer skills including the use of Meditech and Windows based programs. Demonstrated data analysis skills including appropriate data analysis and reporting tools. Demonstrated ability in the use of e-mail and word processing. Ability to operate other related equipment as required in the specific practice area.
Physical ability to perform the duties of the position.

Comments

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.