Coordinator | MHSU Network

Position Summary

Interior Health is hiring a Permanent Full Time Coordinator, MHSU to join the MHSU Network team.

About this Role
The Coordinator, MHSU Network is responsible for providing leadership and expertise in the standardization of the documents, file management systems, presentations, newsletters, communication and promotional tools, project management documents, clinical toolkits and resource pages, webpages, service descriptions and TeamSites. The Coordinator ensures a high level of quality control and standardization across all services and leads activities and projects related to quality improvement and standardization of these. The Coordinator works in collaboration with key partners, both internal and external to the MHSU Network teams, with a commitment to the mission, vision, values, and strategic direction of the MHSU Network teams.

Some Typical Duties and Responsibilities Include
• Provides leadership and expertise to promote a culture of standardization and a common look and feel for MHSU Network teams. Coordinates the work of this standardization and quality improvement initiatives in collaboration with MHSU Network Managers and Director.

• Develops and delivers training for MHSU Network teams focused on document quality, management and standardization. Ensures completion of training and ongoing support including distribution of templates, standard work processes and communication tools. Evaluates the effectiveness of training and support methods, and implements continuous improvement strategies.

• Works with the MHSU Network Managers to ensure follow through and coordination of briefing materials, presentations, reports and proposals as required for project planning / committee meetings.

• Implements, and monitors quality assurance standards for the MHSU Network teams and ensures standards are clearly articulated. Evaluates and makes changes as needed.

• Has delegated responsibility for supervisory functions of such as training, work assignment, leave requests, recruitment, and performance management, in the absence of the Manager or due to Manager workload.

• Identifies emerging issues and new developments and makes recommendations regarding improvements to MHSU Network Managers and Director.

• Undertakes specific activities/projects related to the functioning of the MHSU Network teams, liaising with the MHSU Network Managers to assess and monitor impacts.

• Participates on project-specific working groups within the MHSU Network teams as required. Completes and maintains project and process documentation including establishing a tracking mechanism for issues, action items and lessons learned. Consults with partners and content experts as required. Communicates activities and project progress by preparing and distributing progress reports, developing presentations, and communicating approved material.

• Aligns and integrates service improvement efforts with MHSU programs to ensure consistency in objectives and positive impacts on quality and standardization.

• Assists in establishing, implementing, and reporting performance objectives and indicators for the MHSU Network teams in order to monitor and evaluate performance and quality of service. Provides regular formal and informal reports on quality initiatives.

• Ensures consistent information-sharing from the MHSU Network teams occurs across IH using a variety of approaches such as Newsletters, learning sessions, teleconferences, and site visits. Posts and updates content to SharePoint, InsideNet, and the IH public website as required.

• Responsible for the financial management of the department including budget preparation, monitoring and reporting of expenditures including investigating and justifying variances. Reviews budgets with the MHSU Network Managers.

Some Benefits of Joining Interior Health
An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training and Experience
• A diploma in business administration or a related field.
• Three (3) to Five (5) years of recent, related experience leading and/or coordinating projects or programs in a healthcare setting. Previous experience working with mental health and substance use services is an asset.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities
• Effective written/verbal communication and presentation skills.
• Ability to interact effectively with partners at all levels of the organization.
• Ability to work effectively as part of a team in a complex, multi-faceted organization.
• Knowledge of quality improvement principles and practices, organizational development, project management, administration, and the current Health Authority service delivery issues and challenges.
• Ability to provide leadership, guidance and direction to staff.
• Effective skills and abilities in leadership, planning, and program management.
• Ability to set priorities and provide analysis.
• Ability to operate related equipment including proficiency in relevant computer applications.
• Ability to travel throughout the region
• A current BC Driver’s License.
• Physical ability to perform the duties of the position.


Salary range for the position is approximately from $61,718 to $88,720 and starting salary will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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