Transformation Lead

Position Summary

Interior Health is hiring a Transformation lead, Permanent Part Time to join our team!

About the role:
The Transformation Lead provides direct support to the Collaborative Services Committee (CSC) Interior Health (IH) Co-Chairs and the local action teams and is responsible for project coordination, change management, and quality improvement for the CSCs and their working groups/local action teams.

The Transformation Lead supports the development and implementation of Primary and Community Care mandates and strategies as well as ongoing quality improvement initiatives to ensure sustainable improvement and measured success. The Transformation Lead supports the CSC Co-Chairs and local action teams/steering commitees by building awareness and understanding of the vision of Primary and Community Care and how transformative/transactional change evolves and is implemented at the local level leading to successful transformation. The Transformation Lead seeks to ensure that effective regional solutions are collaboratively co-created, delivered, and evaluated and aligned with regional vision.

In close consultation with IH Primary Care and Community leadership, the Transformation Lead designs, executes, and facilitates utilization of collaborative approaches with internal teams and cross-sectorial representatives to achieve strategic objectives. The Transformation Lead provides leadership in knowledge translation of best practice to establish and enhance productive working relationships among partners and to create a culture of continuous quality improvement within the context of large-scale change. The Transformation Lead supports project management by participating in collaborative planning, implementation, and timely monitoring in order to course-correct and successfully meet the deliverables of working groups and teams.

Some key duties:
• Creates a strong foundation for innovation, commitment, and ownership among partners to move Ministry of Health, IH, GPSC, and Division of Family Practice initiatives forward utilizing a collaborative engagement process keeping both the spirit of the CSC terms of reference and the International Association of Public Participation (IAP2) model in the forefront.

• Takes a leadership role in change management, project planning, implementation support, and creative problem-solving to support the success of quality improvement initiatives as the local work evolves.

• Leads and supports the successful implementation and sustainment of improvement initiatives through the cultivation of engagement (International Association of Public Participation) and design/ prepare/facilitate processes to achieve objectives.

• Leads team development within interdisciplinary groups by promoting clear, consistent communication and clarity regarding roles/responsibilities and acting as a resource for the development of interprofessional team based care

• Sources relevant information to promote the development and execution of the PCN and SCSP planning at the local level

• Identifies and fosters potential opportunities for integration through the utilization of Engagement and Quality Improvement tools (i.e. process maps, patient journey maps, and focus groups).

• Generates and maintains required documents in order to guide and measure progress throughout projects including reports, recommendations, strategic/priority plans, project/action plans such as the PCN Expression of Interest, PCN service plan templates, information sharing agreements where necessary, communication plans and tools, and model of improvement processes.

• Serves as a central IH contact/resource person for CSC and local action team initiatives, providing linkage between CSCs and IH.

• Advocates for patient engagement within improvement initiatives, provides orientation and ongoing support to patient partners, and maintains a close working relationship with Patients as Partners/ Patient Voices Network.

• Promotes knowledge exchange between/with other CSCs working groups, steering committees and provincial colleagues.

• Participates in the evaluation of identified programs and services by supporting data collection for development of indicators in collaboration with the Evaluation team and Primary Care leadership.

• Performs other related duties as assigned.

Some of the Benefits of Joining Interior Health:
An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
• A Bachelor’s degree in a health related field is required
• A minimum of three years of experience working in a health-related field and a collaborative, team-based environment.
• Recent experience in Primary Care or Primary Care Networks

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting
• Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
• Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities
• Change management, Quality Improvement, IAP2, team development, and project management skills.
• Advanced oral and written communication skills, including effective presentation and facilitation skills.
• A current valid BC Driver’s License.
• Physical ability to perform the duties of the position.


Salary range for the position is approximately $80,935 to $116,344 and starting salary will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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