Coordinator | Central Functions

Position Summary

Interior Health is hiring a Permanent Full-Time Coordinator, Central Functions to join the team in Cranbrook, BC.

About this Role
The Coordinator, Central Functions develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site operations and staff safety. The Coordinator liaises with department managers to provide a standard approach to Workplace Health and Safety Initiatives, such as Violence Risk Assessments and Safe Patient Handling, among other site wide initiatives. The Coordinator is responsible for retrieval, analysis, and presentation of strategic utilization information that is required to support operational and administrative decision making.

The Coordinator is also responsible for the supervision and leadership of staff through advanced staffing coordination, frontline professional performance development, recruiting and retaining staff, and the Emergency Response Manual to provide leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned portfolio. The Coordinator is accountable for efficient, effective utilization of approved physical, financial, and human resources; for guiding and coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of IH.

Some Typical Duties and Responsibilities Include:
• In collaboration with the interdisciplinary team, facilitates change within the facility by supporting IH initiatives, monitoring on-going compliance, identifying needs, and providing timely feedback as directed.

• Develops follow-up processes with staff and others. Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Drafts correspondence/ reports as requested. Prepares spreadsheets, graphs, flow charts, and statistics as required.

• Provides leadership and coaches staff to grow professionally by conducting performance evaluations and providing disciplinary actions as needed, as well as other HR issues. Creates and implements new staff coaching strategies in coordination with the site leadership.

• Coordinates site wide initiatives to recruit and retain staff. Liaison between appropriate departments to conducts an analysis of the current workforce and creates/implements strategies. Arranges student placements and coordinates with schools. Promotes a healthy working environment. Co-leads the recruitment process with respective manager by attracting, reviewing and actively participating in the interview/hiring process.

• Coordinates site-wide health and safety initiatives as well as quality control initiatives. Participates in the Joint Occupational Health and Safety Committee as an Employer representative or co-chair. Accountable to quality reporting programs by following up with staff incident reports; reviews trends and compliance of PSLS events to create/implement mitigation strategies; resolves complaints in coordination with leadership.

• Coordinates EKH Emergency Response activities, including manual updates, chairing Emergency Response Committee, coordinating and tracking drills, and providing administrative support to Code plan leads.

• Co-leads Code White program with Clinical Leads. Ensures Code White reports are collected and tracked. Organizes training sessions as required.

• Coordinates and tracks completion of Violence Risk Assessments and Safe Patient Handling annual reviews. Monitors related metrics.

• Supervises scheduling of staff, including but not limited to: Accountable for maintaining appropriate staffing levels by addressing gaps in staffing on a day-today basis and create/ implement mitigation strategies; assess and designate appropriate staff to patient assignments/ workload when necessary; reviews and approves entitlement for all vacation, leave of absence, and banked time requests based on eligibility for approval using established leave quotas; maintains and monitors vacation planning calendars and responsible for ensuring vacation planning completed;

• Coordinates and standardizes the implementation and maintenance of technology and administrative support systems (new and old) within the programs.

• Collects and monitors fiscal and utilization data and analyzes data to ensure the effective use of resources in the service area. Monitors expenditures, and identifies and reports on variances.

• Represents EKH Clinical Operations at the service area and IH level by participating in committees/teams as required.

Some Benefits of Joining Interior Health
An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training and Experience
• A Bachelor’s degree in a Business, Social Sciences, or a health related discipline.
• Three to five years of experience, including a minimum two years of management or leadership experience.
• Or an equivalent combination of education, training, and experience.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – communicates effectively; listens with heart rather than reacting
• Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
• Develops Coalitions/Building a Trust-Based Relationship – builds partnership and networks to create results, demonstrates a commitment to customers and service, participating in open exchanges of experiences and culture
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities
• Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness
• Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Interior Health
• Demonstrated ability to plan, develop, implement, manage, and evaluate programs
• Excellent negotiation skills to relate effectively with members of the interdisciplinary team
• Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings
• Demonstrated ability to identify strategies and opportunities in a dynamic environment that lead to identified outcomes using evidence-based practice
• Demonstrated ability to communicate clearly and concisely in written and verbal forms
• Demonstrated program and project management skills and proficiency with a variety of pertinent computer software
• Demonstrated ability to plan, implement, organize, and evaluate using critical thinking and problem solving skills
• Demonstrated ability to collate/analyze data and proficiency in Excel spreadsheets and graphing


Salary range for the position is approximately from $61,718 to $88,720 and starting salary will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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