Seeking Clinical Operations Directors for the Thompson Cariboo Shuswap areas. (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Are you looking for a new and rewarding senior leadership challenge in healthcare? Interior Health has some exciting opportunities for Clinical Operations Directors in the communities of Williams Lake, 100 Mile House and surrounding Kamloops areas. These positions will support the amazing people and communities that make up the Thompson Cariboo Shuswap Area! Relocation allowance will be provided, apply now to join our amazing team!


We are looking for people who want to make a difference in the communities in which they live, work and play.


The Director, Clinical Operations, is responsible for the overall administrative leadership and management of the primary care network and multiple acute care facilities, community services and public health.

Working closely with the Medical leadership of these programs and services, the Director oversees effective daily operations for the service area by establishing the operational framework and infrastructure needed to support planning, service delivery and allocation and management of all physical, human and financial resources.

The Director works closely with the Ministry and with their Medical and Administrative leadership partners at Interior Health is responsible for establishing and strengthening the relationships with the Divisions of Family Practice and ensuring strong collaboration with these external stakeholders. This work includes negotiations with the various Divisions of Family Practice and other key stakeholders to develop and implement strategies to advance primary care transformation.

With a strong focus on patient and family centered care and quality improvement, this position leads and supports the continuous improvement of care processes within assigned portfolio. The incumbent works as a team player with colleagues and co-workers in identifying services delivery models and processes to ensure seamless integration of services.


• In collaboration with their physician dyad partners, develops strategies to ensure quality evidenced based clinical primary care patient care service delivery within the programs to ensure sustainability of services consistent with the established priorities and the vision, values and strategic direction of Interior Health.

• Builds strategic and working relationships with internal and external stakeholders, specifically the Divisions of Family practice to identify and plan responsive delivery systems and services and to discuss and resolve issues related to same, in support of the effective and efficient integration of healthcare services and resources throughout the organization.

• Co-chairs the Collaborative Services Committee in partnership with the Division of Family Practice.

• Works collaboratively with other health systems leaders to develop the Specialized Community Services Programs (SCSPs).

• Develops an operational framework for staffing and service delivery through collaborative partnerships that support patient and family centred care, patient safety and quality of care, evidenced based practices, sound risk management, process improvement and optimum utilization management.

• Develops and effectively manages capital and operating budgets that complement strategic directions within existing fiscal constraints.

• Establishes an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified competent staff within the context of operational demands and resource constraints.

• Provides overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional and safety standards.

• Ensures clear performance objectives and indicators are in place to assess the delivery of services within the designated clinical patient care service areas.

• Establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the portfolio.

• Establishes systems and processes to evaluate performance of programs and services aligned with corporate direction.

• Ensures compliance with legislation and safety standards to provide a healthy and safe environment for patient and staff.

• Responds to patient care issues and public concerns in a supportive and goal oriented manner, facilitating communication to affect positive outcomes.

• Represents assigned clinical areas on a variety of internal and external committees as required.

• Performs other related duties as required.


As a top 100 BC Employer, we also offer one of the best benefits packages in Canada, including Medical, Dental and Extended Health coverage, a defined pension plan and paid vacation starting at 4 weeks to a maximum of 7 weeks annually.

Learn more about the communities you can support here:

Tourism Williams Lake – Discover your new favorite destination
District of 100 Mile House
Tourism Kamloops | Explore Kamloops areas, BC

Please indicate in your application which area you are interested in.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).

Apply today!


Education, Training and Experience:
• Bachelor’s degree in a clinical health-related discipline, supplemented by a Master’s Degree in health, business or related field.
• Ten years of clinical and leadership experience in large, complex, adaptive health organizations.

Skills and Abilities:
• Knowledge of current and future healthcare issues.
• Demonstrated ability to lead people, manage change, develop strategy and execute on plans.
• Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.
• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
• Ability to function effectively in a highly dynamic environment.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Proficiency in the use of personal computers and applicable software applications.
• Physical ability to carry out the duties of the position.

The salary for these positions follow the HEABC provincial compensation plan for excluded positions. The salary ranges, dependant on the position, range from $116,685 to $184,532.


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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