Workforce Innovation Consultant |WIC| Staffing Services Transformation

Position Summary

Interior Health is hiring a Workforce Innovation Consultant |WIC| Staffing Services Transformation. This is a term specific position until the return of incumbent.

About the role:

The Workforce Innovation Consultant (WIC), Staffing Services Transformation provides expertise, direction, education, and support to facilitate the achievement of the mission, goals, and objectives of Interior Health (IH), supporting Staffing Services projects. This role is responsible for identifying business requirements, assisting in measurement of key objectives, identifying and tracking system requirements, and supporting the organization in change management. In addition, the WIC, Staffing Services Transformation provides insight and recommendations to various levels of management on issues that relate to staffing services projects.

Some key duties:

• Provides content expertise for new systems and reports; requires an understanding of the customers’ needs and an ability to influence and communicate with associated parties to ensure the final product is viable for all parties involved, as well as for IH as a whole.

• Gathers, documents and tracks system requirements from the Staffing Services Center, operational leaders, employees, and other partners.

• Analyses and compiles complex qualitative and quantitative data from multiple data sets to identify trends and make recommendations based on findings.

• Identifies operational reporting requirements and collaborates with key partners to identify key performance indicators.

• Proactively develops strong liaisons with key IH and provincial partners to assist in identifying project implementation strategies.

• Provides direction to project teams by advising on best practices, working through complex issues, and ensuring compliancy with IH policies and Collective Agreements.

• Evaluates project key objectives and monitors effectiveness of solution.

• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
• A Bachelor’s degree in business, analytical, or healthcare-related studies.
• A minimum of three years’ experience in a role related to the duties of the position.
• Or a combination of education and experience equivalent to the above.

Skills and Abilities
• Excellent organizational, interpersonal, and communication skills, with an ability to be flexible on work times and assignments.
• Strong interest in software applications and their use in complex environments.
• Customer service orientation, with an ability to be innovative, lead, influence, and develop others to reach organizational objectives.
• Ability to participate on a multi-disciplinary team and ensure deadlines and milestones are met.
• Ability to adapt and produce high quality results in a constantly changing and developing environment.
• Ability to multi-task and perform numerous tasks within acceptable time frames.
• Excellent computer skills in order to access and manipulate data from various systems to produce financial and other reports.
• Ability to think systematically and strategically.
• Ability to conduct research and gather information using a variety of methods.
• Ability to create and make effective presentations to leadership teams, Managers, and staff.
• Physical ability to perform the duties of the position.


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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