Relational Security Officer (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Permanent full time, part time and casual positions available!

Interior Health is seeking multiple Relational Security Officers to join their teams in Kelowna, Kamloops, Vernon, Penticton, Trail, Cranbrook and Williams Lake!

As a Relational Security Officer at Interior Health, you will make your impact by:

Establishing a supportive presence at healthcare sites to emphasize, maintain, and ensure security of persons and property in accordance with established policies and procedures.

Providing a proactive approach to managing potential violence and aggression within the healthcare setting, ensuring a safe and healthy environment for patients, staff and visitors.

Working as part of a Relational Security Team that promotes a variety of trauma informed interventions, practices and safety & prevention services. This work is framed within IH's commitments to Indigenous cultural safety, anti-racism, and diversity, equity and inclusion.

Some typical duties:

• Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.

• Responds to emergencies such as the Interior Health Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.

• Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.

• Provides security for Interior Health patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.

• Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.

• Utilizes and operates photo identification, access control, CCTV and other security system programs.

• Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.

• Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.

• Provides First Aid services to injured persons, completes required documentation and maintains supplies.

• Maintains a daily log of events and prepares detailed reports.

• Performs other related duties as assigned.


Education, Training and Experience:

Current BC Security Guard License, OFA Level II Certification, Certification of Training Completion in Advanced Security Training. One year recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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