Coordinator | Relational Security Training, Protection Services

Position Summary

Interior Health is hiring a Coordinator, Relational Security Training, Protection Services to join our Protection Services team!

About the role:

The Coordinator, Relational Security Training is a key member of the Protection Services leadership team that reports to the Corporate Director, Protection Services. The Coordinator, Relational Security Training is responsible for establishing, maintaining, and delivering a comprehensive training program for Interior Health’s (IH) Relational Security Model (RSM) that supports the professional and effective delivery of patient centric health care security services. The Relational Security Model training program shall be based on healthcare security best practices, complement BC’s Provincial Violence Prevention Curriculum, and incorporate principles of Trauma Informed Care, Mental Health awareness, and Cultural Safety.

Some key duties

• Develop, deliver and maintain Protection Services personnel training and development programs; conduct needs assessments; identify training needs; develop and/or customize training courses, content and materials; oversee and deliver training; evaluate effectiveness; and make adjustments as necessary to improve training and outcomes.

• Conduct and facilitate training sessions, presenting information clearly and concisely to various audiences.

• Maintains training records and compiles routine and ad hoc reports around Protection Services personnel training.

• Forecasts training needs and establishes an annual training schedule.

• Establishes and maintains templates for post orders and site orientation checklists.

• Provides support in managing operating and capital budgets for the assigned area of responsibility, including budget preparation, control, and reporting of expenditures, ensuring the efficient utilization of financial resources, and adherence to established budgets.

• Identifies and maintains a list of external agencies delivering Basic Security Training, Advanced Security Training, and Occupational First Aid training throughout the region.

• Ensures that laws and regulations applicable to training standards are reviewed and changes are implemented as necessary.

• Prepare compliance reports and identify areas for improvement associated with specific policies, practices, and procedures.

• Develop and implement a method of measuring the effectiveness of the training programs.

• Works closely with Workplace Health & Safety to ensure Protection Services training aligns with and compliments the Provincial Violence Prevention Curriculum.

• Obtains and maintains applicable training certifications.

• As a member of the Protection Services leadership team, provides after hours on-call function, as required.
• Performs other related duties as required.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
• Grade 12 diploma plus specialized training in security & safety, criminology, emergency management, or other related field.
• Five (5) years of supervisory and/or management experience in security/safety related role in an organization of significant size, complexity and diversity (healthcare experience an asset). Including three (3) years experience providing training, preferably in a healthcare security setting.
• Membership with IAHSS (International Association for Healthcare Security and Safety).
• An equivalent combination of education, training, and experience will also be considered.

Skills and Abilities
• Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, commitment to operating within a team environment, and the ability to motivate and inspire others.
• Ability to work well in a team environment.
• Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
• Effective communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services.
• An interest in teaching, coaching, managing and mentoring staff.
• Proficiency with computers and MS Office applications.
• Ability to manage human and physical resources within an operating environment.
• Proven ability to foster partnerships and to achieve organizational goals within an organization and ideally managing within a unionized sector.
• A demonstrated clear pattern of professional and personal development. Effective interpersonal skills.
• The ability to successfully interact with key internal and external agencies and partners.
• Valid Canadian drivers license equivalent to a BC Class 5 drivers license without any graduated licensing restrictions.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $67,864 to $97,555 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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