Coordinator | Team Support and Projects

Position Summary

A Permanent Full Time Coordinator, Team Support and Projects position is available at Penticton Regional Hospital!

The Coordinator, Team Support and Projects is primarily responsible for providing assistance to Clinical Operations teams to improve overall daily unit staffing. In particular, the Coordinator is responsible for retrieving, analyzing, and presenting strategic information about in-time unit staffing concerns and offers possible solutions in order to support the decision making process within Clinical Operations teams. This position provides expertise in mapping, measuring, and facilitating the redesign of unit staffing practices and in the implementation of standard work processes. The Coordinator acts as a coach/facilitator to the Clinical Operations teams as they work toward self-management and liaises with the Staffing Services team to provide practical, cross-functional support. The Coordinator will also support on-going operational projects for the Staffing Services portfolio, and is required to perform delegated supervisory duties.


1. Leads and participates in process improvement projects to identify and implement detailed office procedures for Clinical Operations team based on standardized of practice established by Staffing Services.

2. Ensures local unit procedures comply with departmental or Interior Health (IH) process and/or policy.

3. Acts as the second point of contact to customers in the interpretation of processes and the application of collective agreement provisions to staffing processes, if Staffing Clerks are unable to resolve.

4. Recommends changes to departmental processes to meet department goals and objectives.

5. Participates in department-wide process review to identify and implement technological solutions to improve efficiency and accuracy.

6. Has delegated responsibility for supervisory functions such as work assignment, leave requests, recruitment.

7. Facilitates the redistribution of workload between Staffing Clerks.

8. Assists the Manager in preparing employee performance appraisals by providing objective and constructive feedback through formal and informal opportunities.

9. Carries out a variety of administrative functions such as participating in and/or chairing departmental meetings, participating in interdepartmental meetings, and liaising with other departments and unit Managers on staffing related matters.

10. Leads and coordinates special projects throughout the year (i.e. vacation planning and execution after the implementation of a new rotation)

If you are an applicant who has a strong background in Staffing Services or Clinical Operations, apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


• A level of education, training, and experience equivalent to a two year Diploma in Business, Administration, Human Resources, Health Information, or a related discipline. A Bachelor’s degree is preferred.
• A minimum of 5 years of experience with 3 years in scheduling, preferably in the healthcare field.


Starting salary is approximately from $61,718 to 77,148 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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