Manager Housekeeping Services

Position Summary

Kelowna General Hospital is looking for a Manager Housekeeping Services to join our vibrant team in Kelowna, B.C. If you are interested in expanding your career opportunities and develop your leadership skills, this is the position for you!

About the role:

The Manager, Housekeeping Services is responsible for ensuring the efficient and effective delivery of assigned Housekeeping Services at Kelowna General Hospital (KGH). The Manager is responsible for the overall planning, management, organization, and evaluation of all functions (including staffing, supplies, and operating budgets) for the assigned Housekeeping Services. The Manager works in close collaboration with local leaders, the Finance Department, and other departments throughout Interior Health (IH).

Some key duties:

• Ensures that all internal and external customer requirements are met.

1. Coordinates the regular ordering of supplies as needed.
2. Supervises the receiving, storage, and control of all supplies according to established standards and safety specifications.
3. Works cooperatively with the Department of Material Management in implementing IH policy in the purchasing and receiving department of all supplies.

1. Leads employees to meet the organization’s expectations for productivity and quality.
2. With the assistance of Human Resources, provides effective performance feedback through employee recognition, rewards, and disciplinary action, when necessary.
3. Consciously creates a workplace culture that is consistent with that of the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
4. Serves as a knowledgeable resource to the organization's management team that provides leadership and direction.
5. Holds regular staff meetings to discuss problems and procedures.
6. Responsible for the database management of the Housekeeping Services software program in coordination with the software supplier.

Quality Assurance
1. Provides direction to all Housekeeping employees ensuring that IH is compliant with all industry standards, safety, WSBC, and WHMIS regulations.
2. Ensures compliance to isolation, cleaning, terminal cleaning, and infection control protocols.
3. Conducts regular quality assurance audits and compiles appropriate reports.
4. Monitors and ensures compliance by staff with all quantity and quality controls, sanitation, and safety procedures and standards.
5. Checks and requisitions maintenance and repair of equipment and facilities as needed. Instructs employees regarding correct procedures in the use and cleaning of equipment.
6. Develops and implements staff orientation and in-service education programs. Ensures that staff is trained to perform all procedures associated with fire, safety, and emergencies according to IH policy.

1. Responsible for monitoring the quality of all services provided within established budgets.
2. In consultation with the Director, plans the annual department budget. Is responsible for ongoing adherence to budget objectives for supplies, staffing, and equipment.
3. Represents the department at group purchasing and tender contract meetings, if required.
4. Participates in ongoing product evaluation and cost comparison as part of the purchasing process.

• Performs other related duties and/or projects as assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Why Interior Health is a Top 100 BC Employer

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
• Completion of a formal management education program (degree preferred, diploma minimum) in Environmental Services.
• At least 5 years of practical experience in management/administration in the health services field.

Skills and Abilities
• Demonstrated ability to plan, consolidate, and deliver high quality services in a cost efficient, customer-focused manner.
• Must demonstrate a high degree of skill in negotiating, problem solving, conflict management, and communications.
• Knowledge of computerized housekeeping software systems.
• Knowledge of computerized windows-based applications.
• Knowledge of industry-recognized Infection Control and Cleaning Standards.
• Ability to work with others, including other Support Services staff, Ministry of Health Officials, etc.
• Ability to work under pressure.
• Willingness to embrace the self-directed team approach to management.
• Valid BC Driver’s License.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $80,935 to $116,344 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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Reports To:


Close Date:

JANUARY 27, 2023

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