Chief of Staff | Royal Inland Hospital

Position Summary

Leadership opportunity now available to join our Interior Health team as Chief of Staff at Royal Inland Hospital; discover the rewards of career satisfaction and enjoy the lifestyle Kamloops has to offer!

Position Highlights

• Option to maintain clinical position while contributing to personal leadership growth
• Flexibility within the leadership role to design what works for you
• Fast-paced Tertiary hospital with high-level, specialty medical care including core physician specialties, 24-hour Emergency and Trauma Services, Ambulatory and Outpatient Clinics, and Diagnostic Services Support services

About the Opportunity

This is a 0.7 FTE position with a two-year term renewable by mutual agreement between Interior Health and the individual for up to 10 years. Previous administration experience is required. Job sharing will be considered if both candidates are fully able to do the job.

As the Chief of Staff, you will be expected to be a physician administrator and medical leader who works to achieve a collaborative relationship between physicians and administration in Interior Health based on our organizational culture and objectives. This role will include supporting a high-functioning tertiary hospital in continuous quality improvement, supporting departments in recruitment, credentialing and privileging, and leading physician engagement and development throughout the site.

You will have the opportunity to work with an enthusiastic team of physicians and operational leaders in developing and implementing new programs serving the needs of the population of Kamloops and Interior Health.

About Royal Inland Hospital (RIH)

The Royal Inland Hospital (RIH) is a 258-bed facility that serves as the referral centre for approximately 250,000 people, and is located in the Thompson Cariboo Shuswap Health Service Area. As one of two Interior Health tertiary referral hospitals, RIH is a no refusal centre with an Emergency Department that receives over 250 major trauma and 72,000 visits per year.

Explore Careers at Royal Inland Hospital, Kamloops, B.C.

Kamloops offers high-level, specialty medical care including core physician specialties, 24-hour Emergency and Trauma Services, Ambulatory and Outpatient Clinics, and Diagnostic Services Support services including: a full complement of diagnostic equipment, a Clinical Neurophysiology Lab and Sleep Lab, 1.5T MRI, two CT scans, and Echocardiography. RIH also features, Stroke Thrombolysis, and provincial Tertiary Neuropsychiatry Programs. RIH is the regional base for the six-person, 24-hour High Acuity Response Team (HART) that is utilized in remote emergency transport situations. Surgical services include General Surgery, Neurosurgery, Vascular Surgery, Otolaryngology, Ophthalmology, Plastic Surgery, Urology, Obstetrics and Gynecology, and 24/7 Anesthesia coverage.

The Royal Inland Hospital is a unique place to work where Medical Staff culture and collegiality in combination with a collaborative relationship with Hospital Administration maximizes opportunities for job satisfaction and quality of care.

How you will make an Impact

1. Leads the medical staff in implementing the “One IH” Quality, Risk & Accreditation Vision, Mission and Goals
• Chairs the local quality committee or co-chairs it with another member of the management team (this duty may be delegated to another qualified member of the Medical Staff but, if so, the Site Chief of Staff must be an active member of the committee)
• Ensures that the Site Quality Committee is aligned and engaged with the Regional Quality Committee, Interior Quality and Excellence Steering Team (iQUEST), the IH Quality Core Leadership Team and all IH QR&A strategic goals
• Mentors and coaches those physicians appointed to quality committees
• Actively participates and ensures physician participation in risk management and accreditation activities

2. Leads the development, implementation and adherence to the medical staff resource plan and the IH physician recruitment, credentialing, privileging, appointment and reappointment processes
• Oversees local medical staff resource planning and recruitment by working with the local Medical Staff, Local Medical Advisory Committee (MAC), Regional MAC, and Executive Medical Director to develop and keep current a physician resource plan for the site
• Ensures that the physician recruitment, appointment and reappointment process complies with the appropriate IH Medical Staff Bylaws, Rules and Policies; provides secretariat services for this process

3. Ensures physician professional conduct and manages the performance, behaviour and, if necessary, discipline of members of the Medical Staff
• Is accountable for medical governance as outlined in the IH Medical Staff Bylaws, Rules and Policies
• Models professional, respectful behaviour in the work place
• Manages clinical performance issues wherever they are identified in the site, manages disruptive physician behaviour in accordance with IH policies, and works to develop rehabilitation programs for physicians whose performance/behaviour does not meet acceptable standards
• Addresses complaints against physicians in a proactive and timely manner, making sure all appropriate steps are followed and documented in accordance with IH policies

4. As a physician and clinical expert, obtains the necessary knowledge and training to participate in full alignment with the Hospital Senior Management Team; engages the Medical Staff in understanding and helping to execute the management plan
• As an active member of the Site Senior Leadership Team, participates in all relevant administrative/operational functions such as budget planning, utilization management, and strategic planning
• Takes the lead in engaging medical staff members in understanding and implementing decisions made by the Senior Leadership Team as those decisions affect physicians
• Participates in the IH Physician Integration Leadership Development curriculum

5. Identifies, mentors and develops upcoming physician leaders
• Assists department heads to fulfill their roles and responsibilities effectively

6. Supports the IH academic mandate and its implementation at the hospital level

7. Actively leads annual performance reviews, coaching and reappointment of the site Department Heads

8. Completes other tasks as required from time to time

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience

• Current licensure as an MD in BC.
• A Master’s degree in hospital, healthcare, business administration, or an equivalent degree is preferred.
• A minimum of 10 years of clinical practice experience and at least 5 years of progressively more responsible leadership experience in a healthcare environment.

LEADS Capabilities

Demonstrates all LEADS Capabilities, in particular:
• Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting.
• Achieves Results/Process Orientation – sets direction, strategically aligns decisions with vision, values & evidence, accepting that use of process orientation and a ‘good relationship’ are concrete deliverables.
• Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture.
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities

• Analytical ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments where analysis, foresight, intuition, and mature judgment are required.
• Knowledge of fundamental theories, principles, and practices that lead to solutions for unusual or unprecedented problems.
• Communication and interpersonal skills necessary for frequent contact with internal and external stakeholders.
• Ability to persuade and negotiate in controversial or sensitive situations, with the ability to exercise almost complete discretion in how and what to communicate.
• Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others while forging alliances and garnering support.
• An in-depth knowledge of regulations and guidelines related to areas of responsibility.
• Physical ability to perform the duties of the position.


The salary for this position is a Range 15 and follows the HEABC provincial compensation plan for excluded positions.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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