Lead, Medical Staff Contracts (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Who are we looking for?

Interior Health is hiring TWO permanent full time Lead, Medical Staff Contracts to join our team!

If you are interested in expanding your career opportunities and further developing your skills, this is the position for you!

The worksite location for this position is flexible and can be located anywhere within the Interior Health region.

How will you create an impact?

The Lead, Medical Staff Contracts is responsible for the design of physician compensation models to support integrated service delivery and maximize value of investment in physician services, as well as development of comprehensive plans, frameworks, and tools to support stakeholder engagement and physician initiatives for programs and sites within Interior Health (IH). The Lead, Medical Staff Contracts utilizes communication, facilitation, conflict management, and interpersonal skills to carry out the accountabilities. Anticipated outcomes of the work will require systems-thinking and creativity in problem solving to facilitate consensus among the group of stakeholders.

The Lead, Medical Staff Contracts works both independently and as part of a team, collaborating effectively with Physician Compensation Analysts, to provide leadership for Physician Compensation priority initiatives set by the Director, Medical Staff Contracts and the Executive Director, Medical Affairs to ensure consistent, timely, and appropriate contract and compensation management, change management and engagement practices and processes are utilized. The Lead, Medical Staff Contracts is also responsible for providing support to medical and operational leaders, physician independent contractors, physician incorporated groups, and other stakeholders involved in the portfolio’s priority initiatives. This support may include, but is not limited to: problem-solving processes, use of change and project management tools, communications, and group facilitation.

Some Key Duties may include:

• Provides leadership in the planning, development, and implementation of a strategic plan for each Medical Affairs and Physician Compensation initiative that incorporates Physician Compensation models and contracts and Medical Affairs operational procedures/ processes.
• Leads the design of physician compensation models to support integrated service delivery and maximize value of physician services received for IH’s investment, using Return on Investment methodology where applicable.
• Ensures engagement of all relevant stakeholders in the process including medical and operational leadership, physician independent contractors, physician incorporated groups and external partners such as Ministry of Health (MoH), Health Employers Association of BC (HEABC) and Divisions of Family Practice (DoFP) to ensure successful implementation of the initiative.
• As the Medical Affairs representative, partners with medical and operational leaders to understand, analyze, and design efforts to respond to the Program’s service delivery needs and challenges with the appropriate physician compensation model
• Facilitates change by collaborating with the clinical operations team in the development of implementation plans, data/info requirements, performance evaluation measures, quality improvement methodology, and communication and engagement strategies to successfully implement Physician Compensation service deliverable changes and contract terms.
• Facilitates agreement on contract terms between IH and physicians, and IH and MoH for new service delivery or compensation models or significant changes to existing models.
• Leads projects to improve efficiency and effectiveness of processes within the Medical Affairs portfolio. Ensures improvement initiatives are completed in a timely manner and result in quantifiable improvements.
• Builds upon data analysis to engage stakeholders and provide support for new Physician Compensation model planning and initiatives including new program funding applications and changes to existing compensation models.
• Leads the development of physician contract terms according to the Physician Master Agreement and its appendices such as the Alternate Payment Subsidiary Agreement as well as HEABC policies and procedures, and advises stakeholders on the strategic implications of contractual decisions.
• Leads the design and implementation of processes to maximize external revenues on physician contracts. This includes appropriate billing processes and controls, and education of physicians and staff on completeness and accuracy of fee items claimed.
• Develops performance indicators for physician service contracts and supports the monitoring of physician services against IH and MoH benchmarks and goals.
• Advises on development of new Physician Compensation policies for areas where inequities are identified across IH or BC, where clarity is required or opportunities are presented.
• Maintains a positive and productive work environment respecting the value of a team approach to the provision of health services
• Promotes the creation of a quality work environment
• Performs other related duties as assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Why Interior Health is a Top 100 BC Employer

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience:

• A university degree in Business Administration, Project Management, Human Resources, Leadership, Organizational Development, Health, or another related degree.
• Five to seven years recent, related experience in a health care environment
• An equivalent combination of related education and experience may be considered.

Skills and Abilities:

• Highly developed interpersonal skills including political astuteness and diplomacy to develop effective relationships with all levels of medical and operational leaders, physicians and other internal and external stakeholders
• Demonstrated knowledge of and skill at implementing change management in a complex environment
• Advanced oral and written communication skills, including effective negotiation, influencing, and presentation skills
• Demonstrated ability to lead, facilitate and consult effectively with a wide variety of audiences and stakeholder groups
• Exceptional skills in conflict resolution and managing group dynamics.
• Demonstrated ability to think strategically and lead, plan, develop, implement, manage and evaluate strategic initiatives and program changes to achieve results.
• Ability to motivate members of the stakeholder or working group toward achievement of deliverables and goals. Ability to drive results in a positive and professional manner in a complex environment and work well under pressure
• Ability to establish rapport and gain trust and cooperation with individuals of all educational and occupational backgrounds
• Demonstrated innovative thinker with the ability to translate ideas into process and/or action, including the ability to blend innovative ideas with critical thinking
• Ability to apply quality improvement principles and processes to change initiatives.
• Research and analytical skills
• Enjoy working independently and as a collaborative team member including being agile and flexible to support the team as needed
• Ability to work under pressure of deadlines and prioritize effectively.
• Work effectively in a virtual. Computerized environment utilizing standard Microsoft Office applications along with the ability to learn new software at an advanced level.
• Ability to multi-task and grasp complex concepts quickly.
• Demonstrable professionalism, confidentiality, tact, and diplomacy
• Physical ability to perform the duties of the position.


Starting salary is approximately from $80,900 to $116,300 and will be based on education, training and experience.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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