Manager | Medical Staff Contracts (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Interior Health is hiring two Manager, Medical Staff Contracts to join the Medical Affairs department!

This position is flexible within the Interior Health region!

What will you work on?

The Manager, Medical Staff Contracts provides leadership and is accountable and responsible for the development and implementation of strategic initiatives to support all aspects of medical staff contracting and negotiations. The Manager is responsible for the effective administration and oversight of medical staff contracts and compensation models on behalf of IH through planning, negotiation and ongoing management of contracts with physicians. The position provides medical staff contract management leadership across all levels of the organization to minimize risk to the organization, achieve desired results, and comply with accountability expectations.

Reporting to the Director, Medical Staff Contracts, the Manager is responsible for the effective integration of strategic and operational initiatives to support and engage medical staff across IH. The Manager collaborates and provides critical linkage with internal and external partners on contract management matters including development, interpretation and application of contract language, and ensures a comprehensive and integrated approach to clinical quality and contractual oversight. The Manager ensures practices are consistent with industry standards, IH policy, federal and provincial legislative requirements including the provincially negotiated Physician Master Agreement, and support a collaborative relationship between IH and medical staff.

Additionally, working collaboratively with IH programs, sites, consultants and other stakeholders, the Manager leads planning and works with teams to prioritize initiatives, create plans to implement changes and evaluate contract performance within complex environments.

Some key duties:

• Provides leadership and effective management of the assigned Medical Staff Contracts team which:
• Leads negotiations on behalf of IH with individual physicians, physician groups, program areas and medical leaders regarding contract details and service deliverables.
• Provides professional advice, facilitates consensus and resolves problems throughout negotiation and the contract life cycle.
• Partners collaboratively with executive, operations and physician leaders to achieve results.
• Leads the development and execution of all IH medical staff contracts and agreements.

• Works collaboratively with medical leaders, including Executive and Senior Medical Directors, on matters relating to Medical Staff Contracts and relationships with medical staff, providing leadership and consultation in the successful design, planning, implementation, integration and evaluation of all activities related to medical staff contract processes within IH.

• Maintains current knowledge of Ministry policy changes, legislative changes and the impact of negotiated agreements between the Government and the Doctors of BC and Nurse Practitioners of BC with respect to medical staff contracting. Provides expert opinion, interpretation and guidance to the Director, senior executive, medical leadership, physicians and other relevant stakeholders.

• Provides expert advice to program managers, portfolio and geographical leaders and executives on various types of physician programs, payment models, contract deliverables, IH and Ministry of Health policy and negotiated agreements.

• Supports the Medical Staff Contracts team in determining quality measures within contracts. Works with analytic and operational teams to identify and assess appropriate data so contract managers may evaluate the achievement of contracted service deliverables.

• Assists IH leaders, medical leaders and medical staff in their commitment to working together to meet the agreed-upon shared vision, guiding principles, and desired behaviours that govern the overarching relationship and contract. Creates an environment that fosters a highly collaborative business relationship that enables a genuine win-win relationship in which all parties are equally committed to each other's success.

• Monitors the use of resources concerning budget, identifies potential risks, and recommends mitigation tactics to the Director.

• In collaboration with medical leadership and the Director, identifies risks and priorities for the Medical Staff Contracts team and organizes workflow in order to meet the needs and requirements of all programs and services across IH.

• Provides leadership to cross-functional teams through meetings, reporting on contracts and analysis utilizing standard project management tools, methodologies, and templates for tracking and reporting progress. Provides strategic and analytical guidance to teams.

• Responsible for human resource management within the assigned Medical Staff Contracts team, including staff recruitment, selection, development, determination and planning for training needs, day to day supervision of work assignments and evaluation of performance through coaching, and mentoring, up to and including termination.

• Effectively participates as a member of the Medical Affairs management team and works to foster ongoing collaboration, communication and integration with colleagues.

• Prepares and presents briefing papers, policies, business cases, tracks issues and reports on decisions/actions arising related to Medical Staff Contracts.

• Seeks and develops opportunities for research and contributions to the knowledge base arising/developing in Medical Affairs, including provincial and national forums.

• Performs other duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
A level of education, training and experience equivalent to a Master's Degree in Health Administration or Business Administration with seven (7) years of recent related experience in healthcare at a high degree of complexity in an area related to medical practitioners, leadership, relationship building, quality assurance, strategic initiative development and implementation.

Skills and Abilities
• Demonstrated leadership ability with highly developed communication, negotiation and conflict resolution skills.
• Enthusiasm and drive to support a culture of continuous team development, quality improvement, to seek out leading practices, and to explore innovative approaches to service delivery.
• Highly developed interpersonal skills including political astuteness and diplomacy, with the capability of providing leadership to a diverse team and interact comfortably with senior leaders in the organization.
• Demonstrated ability to develop collaborative internal and external relationships and facilitate teamwork within a complex environment with multiple stakeholders.
• Ability to function autonomously and within political environments exercising a high level of judgment to facilitate consensus and persuade/negotiate with a variety of local, municipal, provincial and national stakeholders.
• Written and verbal communication skills to support presentation of innovative ideas, business cases for change, and regular reporting on the activities of Medical Staff Contracts.
• Detailed knowledge of contract and project management principles and methodologies, with intermediate to expert-level system implementation skills.
• Ability to approach issues and problems with a systems perspective, including skills to research, develop, defend, and implement policy, procedure, guideline, and program recommendations.
• Superior written and presentation skills including facilitation and negotiation as well as the ability to prepare and deliver concise analyses, reports, briefing notes, and recommendations to multidisciplinary audiences.
• Strong data analysis and reporting skills, including advanced skills in word processing, spreadsheet and database software
• Ability to function autonomously and within political environments exercising a high level of judgment to facilitate consensus and persuade/negotiate with a variety of local, municipal, provincial and national stakeholders.
• Demonstrated commitment to client focused services and teamwork.
• Direct experience working collaboratively and effectively with medical practitioners.
• Demonstrated experience in managing complex contractual, financial and regulatory issues and ability to adapt readily to a rapid and changing environment.
• Ability to work under pressure with time constraints within an environment of rapid change.
• Ability to integrate administrative, professional and operational standards and expectations of the department to a team with multiple reporting structures throughout IH in an effective and efficient manner.
• Ability to lead, participate and facilitate inter-disciplinary groups to foster cultural change.
• Ability to effectively manage operating budgets, interpret and report financial information.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $96,429 to $132,591 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

Competition #:


Employee Type:


Bargaining Unit:








Reports To:


Close Date:


Share this posting

Search for Related Jobs

* All postings with a closing date specified close at 11:59 pm PT