Project Lead, Laboratory Service Strategy (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Interior Health is hiring a permanent full time Project Lead, Laboratory Service Strategy to join their team!

This position has a flexible work from home schedule within the Interior Health region.

About the role:

In accordance with the established vision and values of the organization, the Project Lead prepares and coordinates high priority laboratory projects from initial planning though implementation and evaluation at the regional level. The Project Lead is also accountable to and responsible for reporting project status to Senior (LLT) for the implementation of priority Interior Health (IH) and provincial pathology and laboratory strategies being implemented. The Project Lead provides leadership to project teams and ensures the involvement and participation of key stakeholders including clinicians, medical staff, and support staff through all the project stages so that projects are delivered within scope, cost, time, and quality. The Project Lead is required to lead or coordinate several projects simultaneously.

The Project Lead works with other leaders from across IH and key stakeholders at the site, community, and provincial levels to facilitate ongoing collaboration, potential for standardization of approaches and application of change management requirements. Additionally, the Project Lead develops and populates project charters, status updates, briefing papers and reports, and ensures the timely and effective implementation of decisions and communication between various working groups, teams, key stakeholders, site leadership, Laboratory Leadership Team and Senior Executives.

Some key duties:

• Provides leadership and direction to projects, including the development of project teams, for high priority IH and provincial Laboratory strategy implementation, under the direction of the Program Director.

• Applies knowledge and experience in project management, process review, and analysis to ensure initiatives are completed in a timely manner and result in quantifiable improvements.

• Analyzes key strategies, initiatives, and opportunities and provides feedback to the Program Director on the feasibility and requirements for the achievement of objectives. Identifies and analyses gaps in service delivery and provides suggestions for mitigation of issues.

• Identifies and promotes the expedited resolution to problems or barriers to enable successful project implementation.

• Provides regular updates to the Program Director and LLT, as required, on implementation status and issues encountered in any project area. Prepares formal reports including project executive summary, project charters, needs assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the Laboratory leadership teams. Measures progress towards goals and objectives and identifies key factors that account for any deviation from stated goals and objectives. Works with regional and site medical la laboratory leaders, key staff, and physicians on remediation and implementation.

• Liaises with internal and external stakeholders to ensure full stakeholder identification and participation in the project area including facility staff, medical staff, consultants, community programs, Communications, and Laboratory Program. Facilitates consensus and collaborates with the department, portfolio, and subject-area experts and leaders to ensure a coordinated and strategic approach to the planning and implementation of assigned initiatives. Works collaboratively with site management, clinical and physician leaders to champion change and ensure transparent communication to all parties.

• Conducts reviews and gathers information related to relevant standards, initiatives, best practices, benchmarks, policies, and code requirements to ensure the information is available to project participants. Promotes consistent processes and continuous improvement of practices throughout the delivery of laboratory services at the site level. Shares learning with leaders from other hospitals.

• Collaborates with departments outside of Laboratory Program to identify, develop, implement, evaluate, and report on the impact and outcomes of key IH and provincial strategies.

• Participates in Health Authority-wide committees and working groups as required. Works collaboratively with other change management and project management leaders and experts to ensure integration of IH principles in planning and execution. Links with similar positions throughout the province to identify opportunities to partner on implementation of key provincial initiatives.

• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).


Education, Training, and Experience
• A level of education, training, and experience equivalent to a Master’s degree.
• Five years of recent, related experience at a senior level working within a complex public or private sector environment. Recent experience with system change initiatives in a regional Health Authority, hospital, or community health setting is a significant asset.
• Formal education and/or experience in project management are required.

Skills and Abilities
• Advanced project management skills and in-depth knowledge of project management concepts, methods, practices, and tools.
• Ability to provide leadership to others in a team setting.
• Broad knowledge of healthcare and system/service delivery models.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others both internal and external to the organization. Superior verbal and written communication skills are required.
• Ability to orchestrate multiple activities at once to accomplish results.
• Ability to effectively present and clarify requirements, and gain support for expectations, ideas, and concepts with various audiences/stakeholders.
• Ability to create and achieve results by engaging and influencing individual, group, or departmental goals.
• Ability to inspire and guide individuals toward goal achievement.
• Knowledgeable about policies, practices, trends, and information affecting the business and/or organization.
• Ability to develop and communicate solutions/responses to diverse problems/requests.
• Ability to effectively explore alternatives in order to make appropriate decisions.
• Ability to multitask, prioritize tasks, and provide timely responses.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $80,900 to $116,300 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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