Patient Transport Assistant

Position Summary

Do you have front-line clerical experience and wish to work at the leading edge of healthcare to maximize your skills and be part of a dynamic team? Kelowna Community Health and Services Centre is looking for a Permanent Part Time (0.80FTE) Patient Transport Assistants. Apply today!

When you apply, please ensure you include the following documentation for your application to be considered:
• A current Typing Test 45 wpm or greater completed within past 48 months from a recognized institution;
• Medical Terminology &/or Medical Office Assistant &/or Emergency Operator Certificate;
• Your Resume;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).
• Certificates/Diplomas/Transcripts must be from accredited Colleges/Universities.

This position facilitates patient referrals and transports. Duties include:

• Assists in the coordination of patient transfers between health care facilities, medical staff and transportation providers;
• Facilitates telephone communication between health care team members at sending and receiving facilities to obtain necessary clinical and operational information;
• Collaborates with Patient Transport Coordinator to identify available transport options in accordance with established criteria by methods such as receiving requests by computer/telephone;
• Keys in and updates patient demographic data into computerized database system;
• Performs tasks by using multiple software and telephony applications in a busy call centre environment; requiring continuous reprioritization and management of tasks;
• Sets up and maintains departmental filing systems for a variety of information;
• Maintains timekeeping records for staff and submits/enters to payroll systems as required;
• Arranges meetings as directed, books meeting rooms. Transcribes and distributes notes and minutes of meetings, and follows-up on action items;
• Performs other related duties as assigned.

Hours of work: Rotating; 07:00 to 15:00, 09:00 to 17:00, 09:30 to 17:30, 10:30 to 17:30

Make a difference. Love your work. Apply today!


Education, Training and Experience:
• Grade 12,
• Medical Terminology course, a recognized Medical Office Assistant Program and/or an Emergency Operator course.
• Two year’s recent related experience, Or an equivalent combination of education, training and experience
• Completion of a Typing Test 45 wpm or greater, dated within the past 24 months and must be issued from a valid institution only. (ON-LINE TESTS NOT ACCEPTED)

Skills and Abilities:
• Demonstrated ability to plan, organize and problem solve.
• Demonstrated ability to communicate effectively, both in writing and verbally.
• Demonstrated ability to deal with others effectively, including the ability to both lead and participate as a member of a team.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Ability to type 45 w.p.m.
• Ability to operate related equipment including demonstrated proficiency in relevant computer applications (ie: Microsoft Word, Excel, Meditech, Transport booking systems ie: OTIS, iRequest Order Entry, Word, Excel, Power Point).
• Ability to multi-task using multiple monitors and telephony applications in a fast-paced call centre environment.
• Ability to utilize a variety of computer software applications.
• Physical ability to perform the duties of the position.


**Please submit a 5 minutes Typing Test (minimum 45 wpm within past 48 months) and proof of a Medical Office Assistant or Emergency Operators course**

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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