Manager | Clinical Operations

Position Summary

Who are we looking for?

Interior Health is hiring a Manager, Clinical Operations for the Hillside Centre in Kamloops BC.

We are looking for applicants with leadership experience, knowledge of Mental Health and Substance Use, an understanding of healthcare systems, and team based care.

What will you work on?

The Manager, Clinical Operations is responsible for the day to day management of the Hillside Centre, ensuring quality care, innovative programming, and working in a multidisciplinary team to provide exceptional care. The Manager, Clinical Operations provides support to ensure high quality, culturally safe, client centered and trauma informed care to clients.

The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s). The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Interior Health.

Some of the typical duties and responsibilities include:

• Provides leadership for clinical practice by seeking out and identifying best practices in patient care, ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.

• Evaluates effectiveness of care provided and seeks mechanisms to ensure that standards are met consistently. Responds to patient care issues and public concerns in a supportive and goal oriented manner, facilitating communication to affect positive outcomes.

• Facilitates and directs the development, implementation, and evaluation of unit specific goals and objectives, standards and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.

• Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).

• Participates in the development and implementation of the local quality improvement and risk management initiatives for patient care services in accordance with Interior Health standards and processes.

How will you create an impact?

This position will develop and support innovative programming and team based care working towards moving the site into the future.

How will we help you grow?

We provide mentorship, training opportunities and support clinical and leadership development

Qualifications

Education, Training, and Experience
• Bachelors Degree in nursing, health sciences, or related field.
• Seven to ten years recent, related clinical experience, including three years in a leadership role.
• Or an equivalent combination of education, training and experience.
• Current registration with the relevant professional college or association preferred.

Skills and Abilities
• Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness.
• Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Interior Health.
• Demonstrated ability to plan, develop, implement, manage, and evaluate programs.
• Excellent negotiation skills to relate effectively with clients, medical staff, and members of the interdisciplinary team.
• Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings.

Comments

Starting salary is approximately from $96,429 to $132,591 and will be based on education, training and experience

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

Competition #:

01775201

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

HILLSIDE CTR- ADULT PSYCH

Location:

Kamloops

Department:

HLS NURSING ADMIN (TERT)

Reports To:

DIRECTOR, CLINICAL OPERATIONS

Close Date:

OPEN UNTIL FILLED

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