Who are we looking for?
Interior Health is seeking a permanent full time Manager, Administrative Operations to join our team at Overlander Extended Care in Kamloops, B.C.
What will you work on?
The Manager, Administrative Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Administrative Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant administrative outcome measures pertinent to the clinical area(s). The Manager, Administrative Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating the administrative activities of the assigned clinical area(s); supporting the goals and strategic direction of Interior Health.
Some Key Duties may include:
• Provides leadership for the administrative operations of the assigned clinical area(s) by ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model.
• Facilitates and directs the development, implementation, and evaluation of unit specific administrative goals and objectives, standards and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.
• Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).
• Participates in the development and implementation of the local quality improvement and risk management initiatives in accordance with Interior Health standards and processes.
• Participates, as part of the local management team, in coordinating the utilization of shared resources including services, equipment, and space with other departments and/or sites.
• Collaborates with interdisciplinary team members to support the achievement of operational and strategic objectives of the clinical program.
• Recruits, hires, disciplines, and terminates staff as required. Completes performance evaluations and prepares staff development, training and succession plans. Administers collective agreements and represents the employer in the grievance process, on various union/management committees, and during essential service situations.
• Identifies the educational needs of staff in the provision of direct patient care. Ensures the appropriate mechanisms are in place to support staff in the provision of quality patient care. Communicates with educational personnel regarding identified needs and collaboratively plans the opportunities for professional development.
• Analyses current trends and data in assigned areas of responsibility relating to the provision of accessible, comprehensive, efficient, and effective service/care. This includes sick time, overtime, casual utilization, WCB, turnover, staff mix, vacation utilization, and vacancies.
• Maintains a positive and productive work environment respecting the value of an interdisciplinary team approach to the provision of health services. Promotes the creation of a quality work environment.
• Acts as a change agent within the service, fostering an environment of innovation and critical thinking.
• Performs other related duties as assigned.
Some of the Benefits of Joining Interior Health:
An attractive remuneration package in keeping with your qualifications and experience and excellent career prospects awaits the right candidate. In addition to a competitive wage, we offer a total compensation package! We have one of the best benefit package and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.
If you are an experienced leader and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, apply today!
Education, Training, and Experience:
• Bachelors Degree in health, business administration, or related field.
• Seven to ten years recent, related experience, including three years in a leadership role.
• Or an equivalent combination of education, training and experience.
Skills and Abilities:
• Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness.
• Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Interior Health.
• Demonstrated ability to plan, develop, implement, manage, and evaluate programs.
• Excellent negotiation skills to relate effectively with clients, medical staff, and members of the interdisciplinary team.
Starting salary is approximately from $77,800 to $97,200 and will be based on education, training and experience.
This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.
Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.