Lead | Communications and Engagement (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Who are we looking for?

Are you an excellent team player who excels in a fast-paced environment? We are seeking a Lead, Communications and Engagement to join our team!

The worksite location for this position is flexible and can be located within British Columbia.

What will you work on?

the Lead, Communications and Engagement plays a key role on the Communications Leadership Team, and works closely with Interior Health (IH) leaders to develop strategic communications that inform and engage large, IH-wide audiences including employees, medical staff, and volunteers, as well as external audiences.

The Lead, Communications and Engagement provides day to day task direction and subject matter expertise to Communications Consultants. The Lead, Communications and Engagement is expected to take on high profile, complex files while also being responsible for developing, managing, and delivering high quality, timely communications and engagement support. The Lead, Communications and Engagement Lead develops and maintains collaborative relationships with internal and external stakeholders as well as portfolio employees to meet client(s)’ needs in a manner that supports the business objectives and reflects the IH vison, mission, values and goals.

Some Key Duties may include:

• Provides leadership to Communications and Engagement staff through coaching, guiding and modeling key behaviours and strategies, encouraging dialogue, and providing guidance and advice to facilitate resolutions to work issues.

• Coordinates and assigns tasks for the Communications and Engagement Consultants including acting as subject matter expert and thought leader.

• Develops, coordinates, and manages daily and proactive engagement frameworks to support the organization as assigned by the Director.

• Acts as a strategic advisor to an assigned client group of IH leaders or portfolios. Works to understand their communications and marketing needs and provide guidance on effective strategies that will help them inform their audience, respond to issues, and articulate their message.

• Proactively supports the development, implementation, and evaluation of IH-wide communications and engagement plans for projects and initiatives. Works in partnership with program and department leads, to ensure their programs, initiatives, and services are effectively communicated to diverse internal and external audiences as required.

• Utilizes strong presentation and content development skills to create clear, timely communications support such as briefs, issues notes, promotions, news releases, correspondence, speaking notes, newsletters, or digital content to meet client(s)’ needs.

• Identifies opportunities for improved two-way communication and methods for IH to most effectively share information with employees and medical staff as well as external audiences.

• As a senior member of the Communications Portfolio, participates in the development or delivery of various communications-related resources, made available to senior management, directors, staff, and physicians.

• Provides on-call (after hours) coverage according to Portfolio schedule.

• Collaborates with other Portfolio staff, as required, to coordinate and execute assigned tasks, ensuring that service delivery is seamless for clients and deadlines are met.

• Performs other related duties as may be assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package in keeping with your qualifications and experience and excellent career prospects awaits the right candidate. In addition to a competitive wage, we offer a total compensation package! We have one of the best benefit package and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

If you are an experienced leader and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, apply today!


Education, Training, and Experience:

• A Bachelor’s degree specializing in Communications, Public Relations, Journalism, or a related field.
• A minimum of 5 to 7 years or recent, related experience.
• An equivalent combination of education, training, and experience, with demonstrated results in communications will also be considered.
• Previous experience in employee or corporate communications and knowledge of the healthcare operating environment are an asset.

Skills and Abilities:

• Ability to lead and work as part of a collaborative, high performance team.
• Ability to provide communication advice and direction to leaders on complex/ sensitive issues relating to media and government requirement and in high-pressure, time-sensitive situations.
• Ability to respond to emerging issues in a manner that reflects IH values and goals.
• Demonstrated understanding of communications, marketing and public or media relations best practices.
• Exceptional written and verbal communication and proof-reading skills.
• Ability to develop, implement, and evaluate strategic, operational, and issues management-related communication.
• Ability to effectively work with senior leaders and other stakeholders in a wide variety of settings across the organization.
• Strong understanding of political and health care environment, including local and regional councils and leadership structures in British Columbia.
• Creative and skilled in presenting content visually through various media (websites, social media, presentations, videos, print, etc.)
• Ability to set priorities and be results-oriented.
• Ability to remain calm, alert, and high functioning under stressful situations.
• Ability to handle highly confidential and sensitive issues with skill, tact, and diplomacy.
• Problem-solving and interpersonal skills.
• Advanced computer skills.
• Ability to carry out the duties of the position with a high degree of ethical and professional behaviour.
• Physical ability to carry out the duties of the position.


Starting salary is approximately from $77,800 to $97,200 and will be based on education, training and experience.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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Reports To:


Close Date:

SEPTEMBER 28, 2022

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