Assistant-Credentialing and Privileging

Position Summary

Interior Health is looking for a term specific full time Assistant, Credentialing and Privileging to join the Executive Medical Group Strategic Development, Medical Affairs, and Clinical Networks team in Kelowna, B.C.

The term for this position is until September 29, 2023. The location for this position is flexible within the Interior Health region.

Who are we looking for?

We are looking for someone with superior computer skills, able to handle high volumes and changing priorities in a professional and customer focused manner.

What will you work on?

The Assistant, Credentialing and Privileging (C&P) works in a team environment to provide confidential coordination of medical staff privilege applications and reapplication for Interior Health (IH) medical staff privileges. The Assistant maintains the integrity and confidentiality of all physician personnel and privileging information. The Assistant will respond to inquiries from medical staff regarding credentialing and privileging processes, procedures, provincial regulations, and IH Medical Staff Bylaws and Rules as well as connecting medical staff to the appropriate contacts. In addition, the Assistant understands the critical nature of the functions of Credentialing and Privileging with respect to quality of medical care, patient safety, and the impact provincially of the integrity of the data entered into the shared provincial credentialing and privileging system.


• Applies standardized processes for credentialing and privileging under direction of the Coordinator, Credentialing and Privileging and in accordance with the IH Medical Staff Bylaws and Rules and the requirements set by the College of Physicians and Surgeons of BC.
• Ensures medical staff application packages are complete, correct, and have appropriate credentials attached.
• Prepares applications for approval by the appropriate approving body (i.e. temporary privilege process and through the Medical Advisory Committee structure).
• Tracks applications through the approval process.
• Maintains confidential physician personnel information in the appropriate software and network folders (CV, certificates, references, etc.).
• Prepares, submits for approval, and tracks to completion all medical staff reappointment applications on an annual basis.
• Ensures the accuracy and data integrity of information in the medical staff database software application.
• Ensures that privacy and confidentiality standards are met.
• Collaborates with IH physician leaders (Executive Medical Directors, Chiefs of Staff, Department Heads) to support the credentialing and privileging process.
• Prepares statistical information as required by gathering and compiling data and developing and formatting statistical charts and graphs utilizing appropriate software.
• Performs other duties as assigned.

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

Reasons to Apply at Interior Health... What we can do for you

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Along with a competitive salary, your total compensation package may include vacation, health care and dental benefits, and contributions toward your retirement pension. As a member of the Interior Health (IH) team, you'll have access to services and benefits that can help you get the most out of work while maintaining a balanced lifestyle. Our focus is on giving people room to grow, to make an impact in the lives of others.

Come and join our team….Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!


Education, Training, and Experience:

• One year post-secondary certificate from an office administration or medical secretarial program is preferred.
• Three to five years of experience in an Administrative Assistant position.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities:

• A sound knowledge of physician credentialing and privileging processes.
• Demonstrated customer-focused approach.
• Ability to develop effective relationships with IH staff at all levels as well as with external agencies and physicians.
• Demonstrated collaborative team approach with communications skills appropriate to handling complex relationships.
• Superior computer and technical skills are essential.
• Ability to anticipate and respond to changing priorities, unforeseen challenges, and opportunities.
• Ability to work collaboratively with diverse groups and individuals.
• Ability to influence change and handle conflict.
• Ability to organize high volume workload and set priorities.
• Independent and effective problem-solving and decision-making capabilities.
• Ability to work without supervision.
• Physical ability to perform the duties of the position.


**Cover letter is required.


Starting salary is approximately from 42K to 50K and will be based on education, training and experience.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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