Interior Health is looking for permanent full time Program Lead, Integrated Child and Youth to join their team in Osoyoos, B.C.!
Osoyoos is home to Canada's only "Arid Desert" and is surrounded by lush fruit trees and towering mountains. Its breath-taking beauty, warm winters and hot summers make Osoyoos an ideal vacation spot any time of the year. Residents and visitors appreciate and are attracted to the "South-Western" theme and lifestyle of Osoyoos. The lowest rainfall, the highest temperatures and the warmest lakes, all make Osoyoos an attractive destination.
While the location for this position will be primarily based in Osoyoos, the successful candidate must be willing to travel within Oliver, Keremeos and School District 53.
About the Role:
The Integrated Child and Youth (ICY) Program Leader is a dynamic multi-functional administrator role that champions integration of service across the team and community, plays a critical role in ensuring fidelity to the ICY model of care, and leads team integration and cohesion to enable effective provision of mental health and substance use supports to children, youth and families in the Oliver, Osoyoos and Keremeos communities in school district 53.
The program lead and team will support Public, Independent and First Nations operated schools and those who don’t attend school within school district 53.
The program lead will provide leadership and clinical support/coordination of ICY team members, those hired specifically for the ICY team and those already employed by various organizations and ministries. The core team positions include those from School district 53, CYMH (Child and Youth MH) clinicians, youth substance workers, indigenous positions, administrative assistants and youth and family per support.
Some Key Duties may include:
Leadership/Management of Team
• Providing on-going leadership and managing integration of ICY multi-disciplinary team members including coaching, mentoring, training, and development of all team members regardless of employer.
• Managing and evaluating performance to improve individual and organizational performance, taking corrective action as needed in accordance with health authority policies and procedures; and administering, with support from human resources, the collective agreements of staff in direct reporting relationships.
• Providing practice support to ICY team members.
• Providing expert consultative advice to other health care practitioners and acting as a resource for the assigned clinical operation(s) or service contracts.
• Communicating regularly with employer organizations for on-going collaboration, integration, issues management, and to ensure the mandate of ICY teams is being met.
• Fostering cooperation, collaboration, communication, and harmonious relationships among all team members.
• Providing guidance and direction on the interpretation of Acts, regulations, standards, policy, and procedures.
• Assessing training needs and supporting access to all ICY team members on training opportunities that may be available through partners and in community.
• Delivering ICY onboarding, orientation, and training modules to team members.
• Providing leadership and direction in supervising assigned staff (hiring, firing, disciplining, evaluating), ensuring staff development, education programs and training.
• Representing the Employer in a confidential capacity in matters relating to labour relations or personnel.
• Developing and maintaining fidelity of the ICY model of care.
Coordination & Monitoring Service Delivery
• Ensuring that practice principles, including building resiliency, valuing diversity, and innovating are embedded in ICY team practice.
• Ensuring children and youth requesting service receive a timely response from an ICY team member.
• Ensuring that team members bring an explicit diversity, inclusion and equity lens to service design and delivery.
• Facilitating check ins, team meetings and case reviews with all ICY team members.
• Providing oversight to the establishment of the integrated care plan.
• Ensuring a strengths-based, child/family-centred, culturally safe, and trauma informed approach to care is employed by all team members.
• Supporting ICY team members to ensure the child/youth and family's care plan to ensure that it is appropriate to their needs.
• Overseeing efficient operations, equitable workload distribution.
• Developing and maintaining effective program through Continuous Quality Improvement activities.
• Modelling and ensuring that ICY Team staff provide integrated care while demonstrating confidentiality regarding children/youth, their families and treatment programs.
• Overseeing closing reports through the integrated care plan.
• Overseeing collection of data for monitoring and evaluation.
• Leading the community involvement in evaluation of ICY teams.
• Managing and financial accountability for ICY operational budget and procurement.
• Ensuring compliance with complaint review and audit processes.
• Involvement in ERP / clinical information systems.
Coordination with Partner Organizations & Community
• Providing oversight and organization of an integrated response around a child/youth and family.
• Facilitating discussion and consensus building among clinicians and practitioners, bringing in other experts and perspectives as needed.
• In consultation and collaboration with community partners in mental health and substance use services, working to ensure an integrated system of care for children, youth and families.
• Collaborating with Indigenous community partners, and internal/external stakeholders including leadership, to realize the organization’s commitment to embedding Cultural Safety and Humility into all levels of operations.
• Working in close collaboration with Health Authority leadership, other MHSU leaders and programs both internally and externally to ensure integrated service delivery for children and youth accessing ICY teams.
• Ensuring optimal utilization of mental health and substance use resources by establishing strong partnership linkages, maintaining regular meetings, both within ICY teams and in community, and ensuring that necessary reporting mechanisms and systems are in place.
• Participating in local committees, internal/external case conferences and planning bodies by methods such as leading meetings and/or providing input, facilitating resolution of issues, and advocating the goals and objectives of mental health and substance use services.
• Establishing and implementing program standards of care, protocols, procedures and safety precautions that are consistent with the mission, philosophy and policies of the employer organizations of ICY team members, current legislation and accreditation standards.
• Overseeing and coordinating the day-to-day activities of staff and standards of care; consulting with appropriate clinical leads when necessary.
• Assessing and arranging admission of children, youth and families to ICY services within the context of a coordinated intake process.
• Advocating for and promoting public awareness of ICY teams by overseeing the development of a public education strategy and speaking to the community
• Performs other related duties as assigned.
Some of the Benefits of Joining Interior Health:
An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days).
Make a difference. Love your work. Apply today!
Education, Training and Experience:
• A level of education, training and experience equivalent to a Master's degree in a relevant health care field such as nursing, psychology or social work.
• Five (5) years' related clinical consultation/supervision, administration, community development, project management experience including understanding and knowledge of Indigenous Health issues, protocols and health needs.
• Appropriate required certifications, licenses or professional designations including driving license, CRCs, First Aid.
Skills and Abilities:
• Thorough knowledge of a multidisciplinary team approach and the coordination of services in a complex environment and system of care.
• A strong foundation of knowledge and experience in the mental health and substance use field.
• Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
• Demonstrated knowledge and understanding of Indigenous cultural practices and beliefs with reference to mental health and substance use.
• Strong leadership and people management skills with the ability to motivate and lead ICY Teams who are employed across various organizations.
• Strong oral and written communication skills.
• Ability to lead and promote team building while understanding that decisive action is required.
• Ability to find creative solutions to problems and to develop alternative strategies to support quality improvement initiatives.
• Physical ability to perform the duties of the position.
Starting salary is approximately from $77,800 to $$97,200 and will be based on education, training and experience.
This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.
Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.