Position Summary

Interior Health is hiring a permanent full time Lead, Primary Care to join our dynamic team!

The worksite location for this position is flexible within the Interior Health region.

About the Role:

The Lead, Primary Care, under the leadership of the Director of Urgent and Primary Care Centres, will design strategy and set standards of a regional nature, which will enable the work that falls within the portfolio of Primary Care Planning. The Lead will collaborate with other portfolios within Interior Health and key partners, such as physicians, to ensure the seamless integration of patient-centered services within the full Integrated System of Care. By assessing and identifying critical issues and strategic opportunities during primary and community care transformation, the Lead will develop strategic recommendations for the Primary Care Planning portfolio. Recommendations, resources, policies and directives developed by the Lead will require an analysis and consolidation of Ministry policy and strategy as well as Interior Health (IH) objectives, evidence-based practice, emerging best practices, standards, and existing or new regulations.

The Lead will focus on the planning and development of Primary Care throughout the health region with the local primary care teams. In addition, the Lead will support the linking of Primary Care with specialized community services. The Lead will provide leadership to the teams to meet the attributes of Primary Care Networks, with a focus on patients and family centred care.

The Lead is expected to contribute to and maintain a vision of the Integrated System of Care.

Some Key Duties may include:

• Leads and contributes to planning and implementation of Primary Care Networks by leveraging research and knowledge on Canadian and international standards, existing and emerging regulatory direction, evidence-based practices, and emerging innovative practices. Develops core and supplementary planning documents for a diverse range of programming areas consistently within the Primary Care Planning portfolio and occasionally across IH portfolios.

• Fosters and maintains effective relationships with a broad range of internal stakeholders and external organizations, agencies, institutions, interest groups, Ministries, and Municipalities to achieve the Primary Care Planning, Health Authority, and Ministry of Health goals, objectives, and performance measures.

• Keeps pace with changes by scanning the environment for relevant trends, alignment, and integration opportunities with other portfolios and developments affecting the portfolio’s programs.

• Plans and develops IH-wide Primary Care policy and practice standards that align with the redesign vision. Specifically developing processes and procedures with enabling portfolios to support population level assessment, standardization, implementation, and evaluation of a range of Primary Care services.

• Identifies strategic issues and collaborates with appropriate stakeholders across IH to assess the situation and develop mitigation strategies.

• Ensures the strategic alignment of all activities related to Primary Care with provincial and Health Region vision and strategy and the full Integrated System of Care. This includes the support for patient and family centred care and the seamless transition of care between acute, community, and tertiary care including services provided by physicians and community partners.

• Creates innovative solutions and designs complex integration frameworks that affect multiple programs and services. Researches, develops, and implements plans to address emerging priorities of care for issues where no current program or structure exists.

• Provides support for Regional Knowledge Coordinators in the development and delivery of education across the Health Authority and provides a “policy interpretation” for operational leaders as required.

• Contributing to the development and implementation of primary care performance measurement and continuous quality improvement.

• Responds to changes in the global healthcare environment and participates in or leads various ad-hoc projects as directed including guiding on process and methodology.

• Performs other related duties as assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package in keeping with your qualifications and experience and excellent career prospects awaits the right candidate. In addition to a competitive wage, we offer a total compensation package! We have one of the best benefit package and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive (defined benefit) employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

If this sounds like a perfect opportunity for you, apply today!


Education, Training, and Experience:

• Master’s Degree in Healthcare, Leadership, or Business Administration
• Five years of recent, related experience
• Or an equivalent combination of education, training, and experience.

Skills and Abilities:

• Has the knowledge and ability to work with diverse populations, incorporating diverse perspectives, values, and approaches into planning.
• Is able to identify and analyze situations and problems such that viable solutions are found. Approach challenges and complexities from a systems perspective.
• Is able to guide individuals toward the vision while maintaining group cohesion, motivation, commitment, and effectiveness.
• Demonstrated ability to work effectively with diverse groups and teams.
• Is able to identify strategies and opportunities in a volatile, uncertain, complex and ambiguous environment that leads to strategic outcomes.
• Comprehensive knowledge of change and organizational theory and principles.
• Ability to lead individuals and teams while maintaining cohesion, motivation, commitment, and effectiveness.
• Ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of IH.
• Ability to plan, develop, implement, manage, and evaluate programs.
• Effective negotiation skills to address the needs of teams, internal and external stakeholders and physicians.
• Ability to assess, plan, implement, and evaluate at the organization-wide level.
• Ability to utilize research and experiential knowledge to question and create change and innovation.
• Ability to recognize, appreciate, and incorporate differences in work and pursue own professional growth.
• Skills in group facilitation, conflict resolution, and group dynamics.
• Demonstrated analytical problem-solving to develop progressive, creative, and innovative enterprise-wide solutions.
• Ability to make sound decisions, work well under pressure, and meet deadlines in an environment subject to constantly changing priorities.
• Advanced oral and written communication skills, including effective presentation and facilitation skills.
• Ability to manage staff and budgets.
• Knowledge and experience working with healthcare union leadership.
• Attentiveness to organizational politics and tensions.
• Proficient computer skills.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $77,800 to $87,500 and will be based on education, training and experience.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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