Employee Relations Consultant (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Interior Health is looking for a permanent full time Employee Relations Consultant to join our dynamic Employee Relations team! This position provides advice, guidance, consultation coaching, facilitating, and co-coordination of a wide range of operational Human Resource matters within the assigned portfolio.

** The worksite location for this position is flexible within British Columbia **

About the Role:

The Employee Relations Consultant (ERC) promotes and fosters a consultative and problem-solving employee/labour relations approach that contributes to the achievement of the goals and objectives of IH. Participating on leadership teams, HR special assignments, projects, and events that have geographic/portfolio/IH application. The ERC works closely with the Corporate HR departments for program direction, professional guidance, and expertise.

To fulfill the role as described, the ERC must be knowledgeable both in the full scope of business of HR within IH and business objectives of the assigned portfolio – providing consultation to the manager from a systemic perspective to address operational HR matters. The ERC leads HR practices and objectives that will provide an employee-oriented, high performance culture that emphasizes quality, empowerment, productivity and standards, goal attainment, and the ongoing development of a superior workforce.
This position offers a flexible worksite and can be located anywhere within British Columbia.

Some Key Duties may include:

Labour Relations

• Assists in the development of performance improvement plans, consults and coaches on performance management issues, and provides or arranges for mediation services where appropriate.

• Provides consultation, advice and assistance in the interpretation and administration of the various collective agreements, HR policies, and other relevant legislation.

• Advises on disciplinary issues; identifies difficult / complex /high risk labour relations issues and consults with Labour Relations when deemed necessary.

• Develops and maintains effective working relationships with local and district union representatives.

• Represents the employer by engaging union representatives in the advocacy, mediation, and negotiation of local issues and grievances.

• Collaborates with managers and Labour Relations to identify issues in preparation for bargaining.

• Facilitates, coordinates, and /or conducts training and education sessions with individuals and groups on topics as appropriate

Investigations (i.e. bullying and harassment, discrimination, abuse, professional misconduct, conflict of interest)

•Guides and supports managers in conducting complex investigations according to accepted guidelines; based on findings, supports managers in implementing day-to-day mitigation strategies; consults with Labour Relations and other appropriate HR team members when complex investigation issues or specific expertise is required.

• In partnership with Labour Relations, coaches, advises, and educates department managers / supervisors on mitigation and continuous improvement strategies.

• Provides mediation and facilitation towards resolution of complex workplace environment and conflict issues.

Attendance management

• Provides coaching, consultation, advice, and support to managers in the management of excessive/complex employee absenteeism.

• Facilitates effective communication between all stakeholders to support the attendance management process.

• Ensures appropriate linkages with Managers, Workplace Health & Safety Service Centre, union representatives, and employees to facilitate complex options such as return to work strategies and evaluation for same, opportunities for employment, and training requirements as required.

Disability Management and Duty to Accommodate

o Works in conjunction with the HR Service Partners / Job Search Coordinator to identify job placements for complex Duty to Accommodate, based on functional medical restrictions and limitations provided by the Disability Management office.
o In accordance with collective agreement provisions, IH policies, and legislation, provides advice, consultation, and negotiation around complex Duty to Accommodate agreements, monitoring agreements and complex return to work strategies with LR implications.

Workplace Health and Safety – Injury Prevention

• Provides consultation and advice on complex accident investigations that require a proactive intervention.

• Advocates and promotes various health and safety programs to achieve compliance with legislation and IH policy (such as the annual Influenza Campaign, WHMIS, Safe Patient Handling, Violence Intervention Program, etc.)

• When complex organizational deficiencies are identified regarding Worksafe BC regulation and / or opportunities for improvement arise, consults with WH&S for advice and evidence-based recommendations and refers same to site management for implementation and follow-up. In collaboration with the WH&S, guides managers on development of complex compliance plans in response to Worksafe BC orders. Liaises with Worksafe BC as needed to support this process.


• Coaches and supports managers on difficult / complex / high risk recruitment issues and consults with the appropriate HR resources when deemed necessary.

• Guides managers on the application of selection criteria and processes within the collective agreements.

• Alerts External Recruiters to any significant change to recruitment needs in their areas.

Compensation, Classification, and Work Design

• Works collaboratively with Non Contract Compensation and Work Design & Classification to ensure managers are aware of and adhere to standardized processes and practices.

Organizational Development

• Works with Managers to identify and diagnose issues and provides coaching and facilitation expertise to Managers on day-to-day issues management. Coaches Managers in team development activities including conflict resolution.

• Identifies difficult / complex / high risk situations requiring further intervention by OD Consultants and engages such resources as needed.

• Represents, promotes, and, where necessary, supports programs and initiatives offered through Organization Development.

Other related duties as may be assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package in keeping with your qualifications and experience and excellent career prospects awaits the right candidate. In addition to a competitive wage, we offer a total compensation package! We have one of the best benefit package and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive (defined benefit) employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Make a difference. Love your work. Apply today!


Education, Training, and Experience:

• An undergraduate degree in an area of HR Management and/or Business Management, combined with a minimum of five years of recent experience in HR, preferably in a unionized environment
• Or an equivalent combination of education, training, and experience (e.g., a non-related degree / diploma and experience, in combination with a professional designation (CHRP) will be considered).

Skills and Abilities:

• A general understanding of Canadian/Provincial labour and employment law.
• Ability to model professionalism and integrity.
• Capability to organize and prioritize tasks in a fast-paced and often hectic working environment.
• Capacity to maintain strict confidentiality.
• Sound judgment and problem-solving skills.
• Excellent communication skills, both oral and written.
• Ability to think systematically and strategically.
• A high level of coaching skills.
• Team building, mediation, and facilitation skills.
• Negotiation and conflict resolution skills.
• Strong knowledge of current employment investigation practices.
• Leadership training.
• Knowledge of relevant laws and regulations: labour, workplace health and safety, human rights, and employment standards.
• Physical ability to perform the duties of the position.


Starting salary is approximately from $80,900 to $91,000 and will be based on education, training and experience.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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