Mental Health & Substance Use (MHSU) Worker (Crisis Response) | Intensive Case Management Team

Position Summary

Interior Health is seeking a relief full time Mental Health and Substance Use (MHSU) Worker to join our team working across multiple MHSU sites across Kamloops, B.C. This position is working with the Intensive Case Management Team. This relief is until December 31, 2022 or return of the incumbent.

The goals of ICM are to improve health, social functioning, and access to care. ICM is a wrap-around service including street outreach and provision of services in the community where people are located. Individuals are engaged via a multi-disciplinary team, integrating the provision of direct services with the coordination and navigation of other community services.

What will you work on?

The MHSU Worker functions as a member of the larger Hospitals & Communities Integrated Services (HCIS) health care team and as a member of a specific multi-disciplinary team whose purpose is to provide direct and indirect mobile crisis intervention and mental health clinical services. The Crisis Response Worker ensures that persons with serious mental health problems and/or problematic substance use or withdrawal management issues have access to timely, responsive, evidence based treatment and clinical supports across the continuum of available services.

The MHSU Worker provides crisis response, assessment, suicide intervention, short term treatment planning, time limited case management and, as required, rapid response to clients who may also have serious functional impairment in the domains of physical health and personal, family, financial, occupational, and social life. The MHSU Worker functions as a primary clinician for short periods of time utilizing a variety of specialized treatment modalities/therapies for individuals, groups of clients and/or their families.

Some Typical Duties and Responsibilities:
• While directly involved with the client, conducts follow up assessments of the client’s condition and determines the client’s needs.
• Provides comprehensive short term bio/psycho/social services that include a continuum of services designed to optimize clients’ recovery and ability to function.
• Provides short term case management, supportive counseling, and other forms of direct service, and directly provides or assists the clients to access services to deal with treatment and recovery issues.
• Arranges access to specialized services.
• Identifies and responds to the need for involvement in discharge planning and follow up after an admission to a hospital unit or emergency department.
• Provides a quick response to individuals who present as “walk in” clients.
• Identifies and responds to the need for involvement in discharge planning and follow up after an admission to a hospital unit or emergency department.
• Documents assessments, treatment formulations, care plans and progress notes.
• Establishes effective working linkages/relationships with all pertinent service providers.

Days of work are days and shifts are from 08:30 to 16:30 hours. .

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

If you have strong assessment and treatment skills and possess a human caring and relationship centred approach to practice then we would like to hear from you.

Reasons to Apply at Interior Health... What we can do for you

We offer an exceptional employer-paid benefits package, recognition of previous experience in determining starting salary, and generous vacation entitlement after your first year of employment.

We offer a work environment conducive to growth and development of strong clinical skills. The opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.


Education, Training and Experience:

Bachelor degree from an accredited educational institution in an Allied Health, Behavioural, or Social Science field relevant to the position.

Two years’ recent related experience in an alcohol and drug treatment environment or an equivalent combination of education, training and experience.

Current valid B.C. driver’s license.


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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Hourly Wage:

$31.99 - $39.98

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