Network Systems Analyst

Position Summary

Interior Health is seeking a permanent full time Network Systems Analyst to join their team in beautiful Trail, BC! The Network Systems Analyst performs a variety of duties to ensure the provision of effective implementation, maintenance and support of complex network systems consisting of local area, wide area, telephone, and telecommunications networks, and associated equipment such as routers, switches, hubs, and cabling throughout Interior Health.

The primary focus of this position will be supporting design, implementation and troubleshooting the Cisco telephony environment for the region. The role would be responsible for supporting any Digital Health project initiatives related to telephony.

1. Designs local area, wide area, telephone, and telecommunications networks. Configures, installs and modifies network devices, cabling, and peripheral equipment.
2. Maintains network systems and software applications by analyzing and diagnosing network problems and implements solutions.
3. Implements and maintains network systems software by analyzing current programs and recommending program adjustments or changes. Develops instructional material for department staff regarding modifications or changes to network systems software.
4. Develops specifications for local area, wide area, telephone, and telecommunications network systems by gathering information from user departments and developing and documenting systems and procedures and preparing implementation plans.
5. Coordinates network projects as required; meets with managers to review current methodologies; identifies resource requirements; project milestone and deliverables; performs feasibility studies, cost/benefit analyses, project planning; maintains project documentation, evaluation criteria and authorizations.
6. Develops policies, procedures and documentation relating to the configuration, operating and maintenance of local area, wide area, telephone, and telecommunications networks.
7. Acts as the first line support person for problem calls as required; trouble-shoots hardware and software problems; refers problems to other IT staff or vendors as appropriate.
8. Maintains a database of networks, network equipment and related equipment for Interior Health.
9. Prepares work plans for implementation of hardware and software, and provides training or orientation to department staff and users.
10. Liaises with vendors to ensure that cabling and local area, wide area, telephone, and telecommunications network issues are resolved in a timely and cost effective manner.
11. Performs other related duties as assigned.
Shifts of work are Monday to Friday days from 08:00 to 16:00
Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.


Graduation from a recognized degree or diploma program in Computer Science plus three years' recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities:
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to write programs in a variety of programming languages.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.


This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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